Customer Ratings & Reviews
- Model:
- 40R3B5/40R3BX
- SKU:
- 6578365
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 40" Class Select Series Full HD Smart RokuTV, frequently praising its picture quality and ease of use. Many also appreciate the affordable price and lightweight design, making it easy to set up and move. Positive feedback also highlights the user-friendly remote and the overall size being suitable for various spaces. A small number of users experienced connectivity issues, however.
This summary was generated by AI based on customer reviews.
Ceashes all the time.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lags. Glitches. Crashes. All the time. I should have retuned is months ago. Oh well.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Monolith, thank you for sharing your experience with us. For a quick fix, it is imperative to ensure that your device is operating on the latest software version. This will significantly enhance its functionality and provide access to the most recent features. To verify, navigate to Home > Settings > System > Software Update > Check Now. Additionally, reinstallation of the affected channel is recommended. Moreover, it is essential to ascertain the stability of your Wi-Fi connection to enable uninterrupted streaming. For further guidance, please refer to the following link: https://support.roku.com/article/208755548#section-0. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't write a review on the TV because it was stolen and best buy allowed it to happen
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Tina, Thanks for sharing. We understand how you feel. This kind of feedback is important to our team in partnership with our retailers. If you would like to share your experience with your order, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will surely value your feedback. Thanks for choosing Roku and Happy Streaming! Elmer, Roku Customer Advocate
BEWARE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TRASH!! IT KEEP STOPPING ITS ON;Y 2MONTHS OLD...GOT TO NOW BUY A SAMSUNG,
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Stacy, help has arrived! What specific issues do you have with your Roku? We want to know more so we can help you fix the problem. Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to help.
Thank you!
Roku Customer Advocate
Awful Customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service!! Never even received the TV,, nor did Best Buy even notify me that the order had been canceled!! I’ve been a Best Buy customer for over 20 years !! Sad
No, I would not recommend this to a friendAVOID!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful! Looses sound on live TV every 20/30 minutes. Must reset TV to restore
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ashley! Thanks for sharing your experience, we'd like to assist. Our team believes that this was resolved with the newest OS update but it sounds like you may still be experiencing audio loss while watching Live TV. Please navigate to the Settings menu on your TV and locate System >> Software update and select Check now to ensure that your TV is running to newest OS.
If you're up to date and still seeing this issue, we'd like to learn more and offer assistance. Please reach out to our team at support.roku.com/contactus so that our team can assist you directly.
Thank you!
Roku Customer Advocate
Roku tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely hated it, I typically love Roku and have never had a problem but this one is awful
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Autumn, We are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Roku Customer Advocate
Didnt get tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get tv will not cancell or take off my Best Buy credit card
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Mary. Thank you for shopping with Roku. We’re sorry to hear you had a problem at your local store. Best Buy will appreciate your feedback, so please contact their team directly here: https://www.bestbuy.com/services/presales/contactus/education?contact. Happy streaming! Bernie, Roku Customer Advocate
Do Not Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these television and both of them the sound when out on ten mintues after taking it out of the box.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Shannon, this sounds unusual and we'd like to assist. First, please navigate to the Settings menu on your TV and locate System >> Software update and select Check now to ensure that your TV is running to newest OS.
Second, you may try resetting your Audio settings. To do so, press the Play/Pause button three times, or go to Settings > System > Advanced system settings > Factory Reset > Reset TV audio/picture settings.
If you're still seeing this issue, we'd like to learn more and offer assistance. Please reach out to our team at support.roku.com/contactus so that our team can assist you directly.
Thank you!
Roku Customer Advocate
- Pros mentioned:Picture quality, Remote control
tv works good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works good, good picture, nice remote, right size for stand
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
easy to install and use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to install and a wonderfully simple operating system. Good picture
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect size for what I needed and the built in Roku is really nice. The pick-up from the store was really easy and convenient. I will be recommending this to anyone that is looking for a great TV for a really great deal.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to anyone good basic tv that has everything you need. And can control from phone amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv and voice control and pictures It’s so cool
I would recommend this to a friend - Pros mentioned:Ease of use
New Roku tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Roku TV! Easy setup, easy to use and now with voice capability- big plus and best of all- the Price!
I would recommend this to a friend - Pros mentioned:Weight
Great TV, Price and Size!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What i really liked about this TV is it so light. Was able to mount it on a ceiling drop mount by myself.
I would recommend this to a friend - Pros mentioned:Picture quality
New tv ROKU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to set up and great picture Love all the Roku options
I would recommend this to a friend - Pros mentioned:Price
Love this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my workout room and for the right price!
I would recommend this to a friend - Pros mentioned:Picture quality
great TV at a great price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has great color and sound. would buy again.
I would recommend this to a friend - Pros mentioned:Picture quality
Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! I was due for a new tv. Pleased with my purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality good customer service nice picture easy access connect to the Wi-Fi. Spotify TV jus find
I would recommend this to a friend