Customer Ratings & Reviews
- Model:
- 40R3B5/40R3BX
- SKU:
- 6578365
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the excellent picture quality, ease of setup, and smart TV features. They also appreciate its lightweight design, suitable size, and wide app availability. However, some users report issues with slow performance and connectivity problems. Additionally, the viewing angle can be limited, causing colors to appear washed out from the side.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't write a review on the TV because it was stolen and best buy allowed it to happen
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Tina, Thanks for sharing. We understand how you feel. This kind of feedback is important to our team in partnership with our retailers. If you would like to share your experience with your order, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will surely value your feedback. Thanks for choosing Roku and Happy Streaming! Elmer, Roku Customer Advocate
Roku tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely hated it, I typically love Roku and have never had a problem but this one is awful
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Autumn, We are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Roku Customer Advocate
Do Not Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these television and both of them the sound when out on ten mintues after taking it out of the box.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Shannon, this sounds unusual and we'd like to assist. First, please navigate to the Settings menu on your TV and locate System >> Software update and select Check now to ensure that your TV is running to newest OS.
Second, you may try resetting your Audio settings. To do so, press the Play/Pause button three times, or go to Settings > System > Advanced system settings > Factory Reset > Reset TV audio/picture settings.
If you're still seeing this issue, we'd like to learn more and offer assistance. Please reach out to our team at support.roku.com/contactus so that our team can assist you directly.
Thank you!
Roku Customer Advocate
Didnt get tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get tv will not cancell or take off my Best Buy credit card
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Mary. Thank you for shopping with Roku. We’re sorry to hear you had a problem at your local store. Best Buy will appreciate your feedback, so please contact their team directly here: https://www.bestbuy.com/services/presales/contactus/education?contact. Happy streaming! Bernie, Roku Customer Advocate
- Pros mentioned:Size
Amazing TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect size for what I needed and the built in Roku is really nice. The pick-up from the store was really easy and convenient. I will be recommending this to anyone that is looking for a great TV for a really great deal.
I would recommend this to a friend - Pros mentioned:Ease of setup, Picture quality
New tv ROKU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to set up and great picture Love all the Roku options
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Darvie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all it's a nice tv, the sound is of good quality, the picture is great, and it small enough for the bedroom
I would recommend this to a friend - Pros mentioned:Picture quality, Size
tv works good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works good, good picture, nice remote, right size for stand
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to anyone good basic tv that has everything you need. And can control from phone amazing
I would recommend this to a friend - Pros mentioned:Ease of setup
New Roku tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Roku TV! Easy setup, easy to use and now with voice capability- big plus and best of all- the Price!
I would recommend this to a friend - Pros mentioned:Weight
Great TV, Price and Size!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What i really liked about this TV is it so light. Was able to mount it on a ceiling drop mount by myself.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv and voice control and pictures It’s so cool
I would recommend this to a friend Love this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my workout room and for the right price!
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality good customer service nice picture easy access connect to the Wi-Fi. Spotify TV jus find
I would recommend this to a friend - Pros mentioned:Picture quality
great TV at a great price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has great color and sound. would buy again.
I would recommend this to a friend - Pros mentioned:Picture quality
Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! I was due for a new tv. Pleased with my purchase
I would recommend this to a friend - Pros mentioned:Picture quality
easy to install and use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to install and a wonderfully simple operating system. Good picture
I would recommend this to a friend - Pros mentioned:Picture quality
Roku had issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku continues to need daily system restarts. My work-around is to use my Amazon fire stick which has no such issues. This is the second Roku system I’ve had that has this problem. Great clear picture and great price.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Elisabeth, we are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we can thoroughly assess this matter.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
Screws for stand/legs don't fit in holes properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're planning to mount the TV, this review won't apply to you. If you're planning to use the legs/stand, read on. The screws don't properly fit the pre-drilled holes at the base. Check out this Roku forum, it's an existing manufacturing issue: https://community.roku.com/t5/Discussions/Are-the-stands-supposed-to-be-loose/m-p/940151 Either the pre-drilled holes aren't threaded correctly, and/or they are providing the wrong type of screw to match the hole. Someone cheaping out in quality control. We returned the Roku TV, got a TCL instead with near identical screw and hole design, and no issue at all. Unfortunately I can't speak to the functionality of the Roku software because we never even turned it on. Don't get it if you're planning to stand it up on the legs. Probably fine if you're wall mounting.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Rachael, thank you for taking a moment to share your thoughts. We're sorry to hear that things didn't work out, but we truly appreciate your feedback. If there's anything we can assist you with in the future, please don't hesitate to reach out. In the meantime, we will pass your comments along to the product team. Thanks! Roku Customer Advocate
Roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The words didn't match up with mouths. We tried everything to fix it. We had to go with another brand. We tried 2 Roku tvs
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Amy. Help has arrived! Please check the software version of the TV if it's up to date. To check go to Settings > System > Software update > Check now. Then, it's best if you restart the TV after the update by going to Settings > System > power > System restart. If the issue persists, you can visit us at support.roku.com/contactus to connect with an agent. Your feedback is important to us, and we're eager to assist.
Happy streaming!
Roku Customer Advocate