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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 472 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 472 reviews
  • Rated 5 out of 5 stars

    Daniel Santos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV just for watching MLB games,but surprisingly it has too many more apps like NBA,ESPN and others, very good TV and very good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku 50 inch TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Roku TV Select Series is working well. My previous Roku (Hisense) died after 6 months, so would not recommend that brand. But for a basic 50-inch TV, if you like the Roku platform, I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review from Henrico

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and picture quality excellent. Satisfaction guaranteed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy for second home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for a second home. Quality and price were good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are good, easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Den TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for intended space. Good options selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image clarity. Seems to get started faster than the Samsung I had previously. Easier to navigate to ROKU options like MhZ and Prime Video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dropped cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Roku channel pay for Brit box, Paramont, Peacock and Prime. Great choices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The customer service employee was courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. Easy to mount and get started. TV price was great and picture quality is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    59 inch Roku tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is good and easy to install in my daughters room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Taking off from the box was little difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Deborah Dill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV at a fantastic price! Would highly recommend. Deborah

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great picture but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Roku TV’s, a 65” for my living room and a 50” for my daughters room for Christmas. 2 months after installing the 65” the panel developed a longitudinal green strip 2 inches down from the top. Best Buy was only offering a 14 day return policy, so I had to go through a long (6 hours on the phone, no joke) drawn out process with Roku customer support, which they did finally send a replacement and had a company deliver and remove the defective TV. Christmas day I setup the 50” and right out of the box it had a huge white blotch in the lower center of the panel. Thankfully I was able to swap that out at the store for a different brand TV with Roku platform. Now I get it, these are cheap disposable televisions, but I feel I should at least be able to get 2 years out of them. The picture on the 65” is phenomenal and I’m sure the 50” would’ve been the same, but 2 TV’s back to back with bad panels doesn’t sit well with me. It’s not out of the realm of possibility that it was just my luck, and from the reviews it seems to be generally positive, but I certainly will not be purchasing this brand again. Roku offers the best streaming platform in my opinion, but whoever is manufacturing their panels have no quality control unfortunately.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hello, Matt. Thanks for taking a moment to share your experience with us. This kind of feedback is important to our team in partnership with our retailers and we appreciate you sharing. We value customers who provide their feedback. We assure you that we will share it with the respective team. If you need help in the future, you can get help at support.roku.com/contactus. We will be happy to help you. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Tom was very friendly, knowledgeable and informative. It all worked and it took very little time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, features, the poeple at the store were very helpful. Will be returning when get ready for another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service overall. Would buy here again !! They helped me look for my tv and helped me bring to the frnt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 50”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love it and still learning the smart tv options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed. thought you were better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a problem & Best Buy refuses to help . I requested to speak with a manager, but was told managers did not speak with anyone over the phone. This is the second tv I’ve purchased from Best Buy & probably be the last!

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Roy, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku TV. Also, Best Buy customer service was fantastic.

    I would recommend this to a friend