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Customer reviews

Rating 4.8 out of 5 stars with 238 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class 4K HDR LED Smart RokuTV (2025)'s picture quality, with many saying it is great. Users also found the TV very easy to set up and incredibly lightweight, making wall mounting simple. The only concern mentioned was about the remote control, as it requires line of sight to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 238 reviews
  • Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and reliable tv. apps already built in easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I never owned a Roku TV, excited about using it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, has a lot of streaming services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution for our needs. Great size and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great and easy to set up & use. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need voice interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to restart ROKU every time I use closed captions..really lacks without voice interface

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Hardware issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen would not turn on (brand new). After working on it and calling tech support I was told it was just a hardware issue. However Best Buy made it fairly painless to exchange the item for a new one. The second tv is working well so far.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Kristen, thank you for taking the time to share your experience with us. We’re glad to hear that Best Buy was able to exchange your Roku TV for a new one, and we apologize for the inconvenience you encountered along the way. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Thanks again for sharing your feedback, and Happy Streaming! Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy this season! Great purchase. Easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and a great price. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge in the electronics department.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't end up purchasing this one, saw a TCL for a few bucks more after I paid for this one and returned it on the spot.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi There, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    4k HDR that was oversold underwelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since out the box this version of Roku tv gave me trouble. And I tried to get assistance from Roku customer service and I've still yet to get a response it keeps making a buzzing noise that's loud and noisey. Save your money and purchase different brand even if it has Roku integrated.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hello! Thank you for sharing your experience. We understand how frustrating that back-and-forth must have been, and we’re truly sorry for the inconvenience it caused. We’d like to learn more about what happened so we can help make things right. When you’re ready, please reach out to us at support.roku.com/contactus. We’re here to work through this with you and get everything sorted out. Thank you! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent Roku TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV produced by the very company that makes the Roku players. The Roku o/s used to be licence and build into second or third class of TV's. This looks like it's using better technology and the result is outstanding picture and quite a good sound. The smart feature are some of the best on the market. The only complaint I have is the voice remote while it's perfect for this TV it's missing an IR transmitter for backward compatibility with older audio equipment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely distressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a buzzing noise. Returned and replaced. Second one same buzzing noise. Spent HOURS on phone both times with heavily accent employees.Still waiting on refund.Best Buy is not the best anymore. Beware :(

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hello there. Thank you for letting us know and for sharing with us. This is not the kind of experience that we would like to offer. We would like to extend our assistance and learn more about your experience. In this case, we recommend reaching out directly to our support team at http://support.roku.com/contactus to get in touch with our skilled support representatives. Your feedback is very important to us and we’re eager to assist. We're always here to help! Bernie, Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Replacement Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was not able to set up this product, because they failed to coordinate with their Geek Squad installation dept. I do know that I am receiving a less than modernized TV replacement due to the Roku TV a originally purchased no longer being in stock. This one doesn't have a voice activated remote.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Oh no! We're truly sorry to hear about your experience at your local store, Tina. If you haven’t done so already, Best Buy will surely value this feedback, and we encourage you to contact their team directly here: https://www.bestbuy.com/services/presales/contactus/education?contact. Thank you! Bernie, Roku Customer Advocate roku

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best Buy rocks!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ roku 55in easy-to-use A+audio A+delivery 4k is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. This is my second one and I’ve never had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku TVs are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Roku TVs for several years. I have a 65" and a 32" that still work great, but I wanted an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku the Best Platform across TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple Roku TV's. All have performed above expectations and are easy to operate more so than the Fire TV, Google TV, and Apple TV platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Riki tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking.bright pictures sound quality

    I would recommend this to a friend