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Customer Ratings & Reviews

$369.99
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The comparable value is $499.99

Customer reviews

Rating 4.8 out of 5 stars with 185 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers are positive about the 55" Class Plus Series 4K QLED Mini-LED Smart RokuTV (2025), especially regarding its excellent picture quality. Users find the TV easy to use and set up, with seamless connectivity to other devices. Some customers also appreciate the TV's size and smooth, simple usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-185 of 185 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Upgrade, still has a glitch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my older model of Roku TV. Would give a 5-star but there is still a glitch where the TV will reboot itself and take me back to home screen while streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery with a smile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price. Your deliver guy brought the box all the way to my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not sure yet...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the tv until I realized the speaker has a rattle when there is a heavy bass 'thump'. (never over 30 on the volume) Connecting to my home theater system is no big deal but a new tv shouldn't rattle. Probably have to ask about warranty. Otherwise the tv works great.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi there! Thanks for reaching out. Here’s a quick tip to get the best experience with your Roku TV: make sure your device is running the latest software version. Keeping it updated improves performance and gives you access to the newest features. To check, go to: Home > Settings > System > Software update > Check now. Also, you can customize your TV’s sound settings at any time. Play a movie or show, press the Star (*) button on your Roku remote, and select Advanced sound settings or Sound settings. From there, choose a sound mode or adjust individual audio options. For more details, visit this FAQ: https://support.roku.com/article/360011704154. Lastly, a stable internet connection is also important, as it directly affects your streaming quality. If you’d like further assistance, feel free to contact us at: https://support.roku.com/contactus. Happy Streaming! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, as expected. However, a display issue is prevalent. Depending on the type of scene, light or dark, there is a visible thin band of what looks like window screening across the top and bottom of the screen. This is totally unacceptable. Beyond this, exchange/return is virtually impossible given the size of this TV. Further, the remote intermittently fails as if there is a lag in its connection to the TV. These two issues overshadow the otherwise more than adequate features - simple Roku navigation and settings, great looking display, etc. Have been a Roku user for years, but this TV is disappointing, given the weird display issue. Would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Kate. Thank you for sharing! That banding issue isn't normal. Before you give up, please reach out to our support team at support.roku.com/contactus. We want to help fix the display and remote issues, so you don't have to worry about returning it. In addition, please verify if you have the latest software update by navigating to Settings > System > Software update. Restarting the device may also be beneficial. Thank you for choosing Roku, and Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a wonderful Roku TV. Roku is so easy to use.

    I would recommend this to a friend