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Customer Ratings & Reviews

$359.99
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The comparable value is $429.99
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Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality and how easy it is to set up. Many customers are also happy with the TV's size and light weight, which makes it easy to mount. The TV connects easily to WiFi. However, some customers have noted concerns about the volume quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-262 of 262 reviews
  • Rated 1 out of 5 stars

    Missing Leg Screws and No Support From Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came missing the screws for the legs, and after reaching out to Best Buy they said they would be unable to help.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Steve, thank you for sharing your feedback with us. Please reach out to our support team so we can replace your TV screws and ensure they fit properly at support.roku.com/contactus. We are always here and eager to assist! Elmer, Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Not happy with product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every single time i turn the tv on its disconnected from wifi and have to restrat.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi there! Thank you for letting us know. We’re happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. It is also essential to ascertain the stability of your Wi-Fi connection to enable uninterrupted streaming. For further guidance, please refer to the following link:https://support.roku.com/article/213122277#section-0. Additionally, consider connecting to a different network, such as a mobile hotspot, to determine if the issue lies with your Wi-Fi router or Roku device. If the problem persists, please feel free to reach out to us at support.roku.com/contactus.
      Thanks!
      Elmer, Roku Customer Advocate roku