Customer Ratings & Reviews
- Model:
- 65R6A5R/65R6AX
- SKU:
- 10736429
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding value for the price .. enjoying this daily
I would recommend this to a friendBest Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very nice TV only thing is that it doesn't connect properly to my echo speaker. The sales person was only worried about selling the TV. Didn't explain that Roku speak will only work with the TV.
I would recommend this to a friendMoney well spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Lots of useful features and low price, compared to other smart TV's. The sound is ok, like all flat screens. Still better to purchase a sound bar.
I would recommend this to a friendGood, except for Roku Terms of Service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works very well overall and is a great bargain. However, Roku recently updated its terms of service to insulate itself from liability, and the TV will not work unless users agree to the terms of service. So be aware that Roku may continue attempting to change its terms of service and hold your TV hostage until you agree
I would recommend this to a friendNew tv. 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like t1 one last thing get a sound bar for quality audio. e size and clarity. My last tv was 25 yrs old we will see how long this one lasts.
I would recommend this to a friendCould be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen looks great but has been going black with audio staying in place.a quick reboot works fine but it’s worrying. Overall though if it wasn’t for that it would be 5 stars
I would recommend this to a friendBrand response from Roku Team
Posted .Hello Tyler, We appreciate you sharing with us and for taking the time to troubleshoot your TV. As a quick tip to fix this issue, make sure that your TV Roku TV brand operates the latest software version. Having the newest version will help you achieve optimal performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to manually check for updates. Additionally, considering uninstalling and reinstalling the affected change will fix this issue. For further guidance, you can refer to the following link:https://support.roku.com/article/208755548#section-0. If none of these suggestions work, please get in touch with a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate
Will shop again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy all my electronics the geek squad is the best even though I haven't needed it juat knowing i have a warranty and extra coverage is the best
I would recommend this to a friendVery disappointing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this ROKU tv because of its ease of using apps. totaltech guys installed it and setup my surround sound, tivo etc. the next day my remote quit working and had to reboot entire system to get it working. Every time I shut it off it would have to be rebooted. Kept pairing the remote a finally started working after several days. TV is so new that it’s not registered with the all in one remote Logi so have to us 2 different remotes to run it! Picture is disappointing in clarity so bought another Samsung and returning this.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this certainly isn’t the kind of experience we’d hope for you to have and we're disappointed to hear that your remote was having trouble staying paired. If you still have the TV, please don't hesitate to contact our team so that an agent can assist you directly. Visit support.roku.com/contactus to get started.
Thank you!
Roku Customer Advocate
Good with glare
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good with sun glare. It was tough linking bluetooth speakers. Not very intuitive, and should be updated to make straight forward.
I would recommend this to a friendGood Value for Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for Money. The apps are good. Lot of options are there. The clarity could be improved a bit. The remote looses the battery power even after charging. But this is not much of a concern as the TV ca be controlled via a Mobile App.
I would recommend this to a friendGood TV. Has audio sync issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, but has terrible issues with audio going out of sync with the video. I have 6 different televisions in the house and this is the only TV that does this. I have tested using the same channels, same time of day, etc. Problem is easily fixed by moving to a different channel, then coming back to the original channel. However, the same problem occurs sometime later. Maybe a software update can remedy this.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Terry, we appreciate your feedback. We're sorry to hear that you're having some issues with audio being out of sync. Our team has been putting out updates to address user issues and improve system stability. Is your TV is connected to an AVR or soundbar by chance? If so, or if your audio sync issues persist, please contact us directly at support.roku.com/contactus so that we can assist.
Thank you!
Roku Customer Advocate
Excellent image quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The familiar interface and excellent image quality made this buy a no brainer. Good out of the box support for bluetooth and easy setup of a TCL soundbar system made for an even better experience.
I would recommend this to a friendInstallation was excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had our tv delivered and installed. It’s a great tv, and the two guys who installed it were so polite, friendly and expert! Good job, Best Buy!
I would recommend this to a friendGood purchase, quick delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV exceeds my expectations, Voice control is great.
I would recommend this to a friendPleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my purchase. I am a huge fan of Roku and their products. The soundbar pairs seamlessly with the TV. No issues so far :)
I would recommend this to a friendListen to Sales Rep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales representative. Helped us to upgrade our purchase. Nice results.
I would recommend this to a friendDont buy, Roku support Dissapointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 65-inch Roku TV for around $450, and within just a couple of months, the screen went completely black. Unfortunately, this experience has been nothing but frustrating. First, I learned that if your TV is 65 inches or larger, Best Buy’s warranty doesn’t cover in-store service—you’re left to deal directly with the manufacturer. I contacted Roku support, and the process has been exhausting. They asked endless questions, provided no real help, and made everything unnecessarily complicated. After being put on hold multiple times, wasting hours of my time, and dealing with the stress of it all, I gave up. To make matters worse, they couldn’t locate the TV’s serial number and essentially blamed me for it. I feel scammed. For a $400 TV, I’m just going to toss it and move on with a better brand like Samsung. If you’re considering a Roku TV to save a couple of hundred dollars, I strongly recommend spending a bit more on a reputable brand like LG or Samsung. It’s not worth the headache.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Jack. Thanks for your honest review. We appreciate your patience about this issue and are here to help. We see that you've reached out to one of our support team members, and it's been taken care of. Please keep an eye on your inbox for more instructions on how to move forward. If you have any other issues or concerns, we are always here to help. Please reach back out to our team at support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate
Roku fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always liked Hisense Roku. Now that Roku makes their own smart TV, happy with that.
I would recommend this to a friendBest Buy is the best buy!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy’s customer service. They always serve their customers like you would treat yourself.
I would recommend this to a friendRoku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did an online purchase. Much cleaner and faster transaction than I expected. GREAT EXPERIENCE!!
I would recommend this to a friend