Customer Ratings & Reviews

I am pleased with my purchase. I am a huge fan of Roku and their products. The soundbar pairs seamlessly with the TV. No issues so far :)

Great sales representative. Helped us to upgrade our purchase. Nice results.

I love Best Buy’s customer service. They always serve their customers like you would treat yourself.

TV exceeds my expectations, Voice control is great.

This TV is straight from the box to viewing. There is literally no setup required. It is the best TV I ever purchased. I love Roku ❤️

Always liked Hisense Roku. Now that Roku makes their own smart TV, happy with that.

I did an online purchase. Much cleaner and faster transaction than I expected. GREAT EXPERIENCE!!

My husband really really loves his 65” television that he got for an early Christmas present from Best Buy in Humble, Texas.

We love this tv. Went to the store to purchase the 55” but bought the 65” instead. The price was great and so was the service!

My sales woman was very nice and helpful. She answer every question and was very professional.

Totally satisfied with purchase. Was already a member of the Roku family for their streaming service.

We love our Roku TV! The Best Buy associate was very helpful and delivery was prompt.

I purchased a 65-inch Roku TV for around $450, and within just a couple of months, the screen went completely black. Unfortunately, this experience has been nothing but frustrating. First, I learned that if your TV is 65 inches or larger, Best Buy’s warranty doesn’t cover in-store service—you’re left to deal directly with the manufacturer. I contacted Roku support, and the process has been exhausting. They asked endless questions, provided no real help, and made everything unnecessarily complicated. After being put on hold multiple times, wasting hours of my time, and dealing with the stress of it all, I gave up. To make matters worse, they couldn’t locate the TV’s serial number and essentially blamed me for it. I feel scammed. For a $400 TV, I’m just going to toss it and move on with a better brand like Samsung. If you’re considering a Roku TV to save a couple of hundred dollars, I strongly recommend spending a bit more on a reputable brand like LG or Samsung. It’s not worth the headache.

I love the tv only thing I don’t like about Roku is that they don’t have an internet app.

Love all the bells and whistles on this tv. Voice activated and lots more

So Happy with my Roku Plus TV n Best Buy Has Always Been my Number One Place to Shop

Good quality and size TV for the price. Delivery was a good experience

I really liked it until I found it doesn't have Bluetooth capability

Happy with 65" Roku TV and with Geek team members that delivered and set it up and answered questions

Great color. Not so good at following the action of a hockey game (slow refresh rate?)