Customer Ratings & Reviews
- Model:
- 65R6A5R/65R6AX
- SKU:
- 10736429
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
started out great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i first got the tv every thing worked great, but i soon had to reset it every month. that went on for the first year. After that the unit seemed to work OK. But now after my second year it shuts down by itself and keeps kicking me off the direct tv app. I'm not pleased with the unit at all !!!! Should last more than two years it'll be my last one . It's too bad I've been a roku fan from the beginning
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Daniel, help has arrived! As a quick tip, you could try this step to perform a software update: Press Home>Settings>System>Software update>Check Now to manually check for updates. Additionally, reinstallation of the affected channel is recommended. Moreover, it is essential to ascertain the stability of your Wi-Fi connection to enable uninterrupted streaming. For further guidance, please refer to the following link: https://support.roku.com/article/208755548#section-0. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Awesome TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. Much more than i planned on. Would buy again in a heartbeat.
I would recommend this to a friendVery Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and very pleased with the product.
I would recommend this to a friendMy Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my 65 inch Roku TV. Would recommend it to others
I would recommend this to a friendLove My Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price and big screen. My family stays in the family room watching tv.
I would recommend this to a friendGood price, quality product, outstanding customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service was outstanding in-store and delivery, love the product
I would recommend this to a friendRoku 65” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great TV; I would recommend it to everyone.
I would recommend this to a friendNo glare. Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv. Didn't expect the screen to be so absent of any glare whatsoever.
I would recommend this to a friendAmazing TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product amazing having the added protection
I would recommend this to a friendTV install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV! Great Customer Service from both purchasing to delivery.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order and fast delivery. Shipping was on scheduled time.
I would recommend this to a friendService was the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They went to the last resort to find my Roku- the last in the store.
I would recommend this to a friendGlitches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.QLED is fine and sound is good but Software glitches.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello there, we're sorry to hear that your Roku TV is having a glitch issue, and we'd like to help. As a quick tip to fix this issue try to update your Roku TV by doing this step. Press Home>Setting>System>Check update(Manually update your TV). For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/208755668. If you're experiencing difficulties, you can reach out to our skilled support representatives online at http://support.roku.com/contactus. We highly value your feedback and are eager to help.
We're always here to help!
Roku Customer Advocate
When Lightening Strikes - A New Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better than our last TV. Roku has a vibrant screen with many options.
I would recommend this to a friendRoku tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my Roku tv. Only thing is I can’t get my remote pro to voice pair….and stay.
I would recommend this to a friendDisappointing Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine, just what you’d expect for the money. My complaint is that I’m a Best Buy member and am supposed to get free installation. However the salesman submitted the order wrong and the delivery man dropped the TV off and said he wasn’t involved in installation. I had to do it myself. When I tried to call to complain, I kept getting shuffled off to voicemail and never heard back from anyone at Best Buy.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Edward, we’re sorry to hear about your disappointing Best Buy delivery experience. This kind of feedback is important to our team in partnership with our retailers and we appreciate you sharing. Best Buy will surely value this feedback and we encourage you to contact their team directly here https://www.bestbuy.com/services/presales/contactus/education?contact. Happy Streaming! Roku Customer Advocate
SUPER TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, lots of connections and great options for viewing
I would recommend this to a friend
I will not recommend this TV
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Consistent issue connecting to the internet. I have to restart the TV every time for it to connect. All other TVs in my house has no issues. Some other people here has mentioned similar issues. It's super annoying and I will not recommend this TV to anyone.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing! Do you see any error messages on the screen? To fix this, you can reset your device's network connection. Go to Settings > Advance system restart > Network connection reset > Reset connection to reset your network connection. Here's a helpful link to connect to the internet: https://support.roku.com/article/115015760328. You can also get assistance from our Roku support online at http://support.roku.com/contactus. We'll be more than happy to help you. Happy Streaming! Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new tv!!! Everything I wanted in a tv
I would recommend this to a friendPurchase of TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was delivered by the Geek Squad. They did a great job
I would recommend this to a friend