Customer Ratings & Reviews
- Model:
- 65R6A5R/65R6AX
- SKU:
- 10736429
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Awesome TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. Much more than i planned on. Would buy again in a heartbeat.
I would recommend this to a friendRoku 65” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great TV; I would recommend it to everyone.
I would recommend this to a friendGood price, quality product, outstanding customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service was outstanding in-store and delivery, love the product
I would recommend this to a friendAmazing TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product amazing having the added protection
I would recommend this to a friendNo glare. Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv. Didn't expect the screen to be so absent of any glare whatsoever.
I would recommend this to a friendTV install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV! Great Customer Service from both purchasing to delivery.
I would recommend this to a friendGlitches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.QLED is fine and sound is good but Software glitches.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello there, we're sorry to hear that your Roku TV is having a glitch issue, and we'd like to help. As a quick tip to fix this issue try to update your Roku TV by doing this step. Press Home>Setting>System>Check update(Manually update your TV). For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/208755668. If you're experiencing difficulties, you can reach out to our skilled support representatives online at http://support.roku.com/contactus. We highly value your feedback and are eager to help.
We're always here to help!
Roku Customer Advocate
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order and fast delivery. Shipping was on scheduled time.
I would recommend this to a friendDisappointing Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine, just what you’d expect for the money. My complaint is that I’m a Best Buy member and am supposed to get free installation. However the salesman submitted the order wrong and the delivery man dropped the TV off and said he wasn’t involved in installation. I had to do it myself. When I tried to call to complain, I kept getting shuffled off to voicemail and never heard back from anyone at Best Buy.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Edward, we’re sorry to hear about your disappointing Best Buy delivery experience. This kind of feedback is important to our team in partnership with our retailers and we appreciate you sharing. Best Buy will surely value this feedback and we encourage you to contact their team directly here https://www.bestbuy.com/services/presales/contactus/education?contact. Happy Streaming! Roku Customer Advocate
Service was the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They went to the last resort to find my Roku- the last in the store.
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Christmas gift for my daughter and she loves it .thank you
I would recommend this to a friendRoku tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my Roku tv. Only thing is I can’t get my remote pro to voice pair….and stay.
I would recommend this to a friendSUPER TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, lots of connections and great options for viewing
I would recommend this to a friendAfter 3wks picture regularly drops out (goes black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had tv about 3weeks and the picture constantly blacks out. I initially thought it might be doing so due to connecting a surround sound bar, so I disconnected and the tv still blacks out. I rarely watch this tv and it’s already practically nonusable because the video keeps dropping out (while the audio continues). I must restart the tv for the picture to return. Very unhappy with this product!
No, I would not recommend this to a friendDidnt last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My picture is going out, and the screen cuts off. It isn't even 2 years old. I loved it in the beginning but now......i need a new tv that wasn't in the budget.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Tenshi, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate
I will not recommend this TV
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistent issue connecting to the internet. I have to restart the TV every time for it to connect. All other TVs in my house has no issues. Some other people here has mentioned similar issues. It's super annoying and I will not recommend this TV to anyone.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing! Do you see any error messages on the screen? To fix this, you can reset your device's network connection. Go to Settings > Advance system restart > Network connection reset > Reset connection to reset your network connection. Here's a helpful link to connect to the internet: https://support.roku.com/article/115015760328. You can also get assistance from our Roku support online at http://support.roku.com/contactus. We'll be more than happy to help you. Happy Streaming! Roku Customer Advocate
Good basic tv with Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price-quality ok. We have also oled as a reference. So bar is high.
I would recommend this to a friendGreat picture if you like a black screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used many Roku products over the years and have loved them. This tv started great, but after a few months of use the picture will go black while the sound still plays. Nothing other than powering off and on will bring the picture back. After a google search this doesn't appear to be an uncommon problem. I've called Roku three times and each call involves some basic troubleshooting with the tease that if it happens again a replacement is likely the next step. Being a Total Tech member is NOT a benefit either....well, maybe it will be in 6 months when the manufacturer warranty expires. Very disappointed in Roku and Best Buy and will definitely be cancelling my Total Tech Membership.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Todd, thanks for letting us know about your experience. This is not considered normal behavior, and we would like to help. As a quick tip to fix this issue, ensure your device has the latest software version. The newest version will help you achieve optimal performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. If the issue persists, please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is essential to us, and we’re eager to help. Thank you! Elmer, Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new tv!!! Everything I wanted in a tv
I would recommend this to a friendPurchase of TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was delivered by the Geek Squad. They did a great job
I would recommend this to a friend