Customer Ratings & Reviews

I bought a Roku 65" Plus Series TV. It is a decent tv with acceptable image quality for the price, however build quality is questionable. After 2 months a series of pixels turned green and a horizontal grey ghost line appeared midway through the screen. I called Roku Support and after the usual "have you tried unplugging it and plugging it back in?" line of questions, they agreed it needs to be replaced. After about a week of waiting they outsourced the job to a company called ITI. After another week of waiting ITI finally contacted me to say the TV would arrive the next day, and that they could have it installed immediately. The following day I received a call from a 1099 contractor who does business with ITI. He stated that he would be able to come "tomorrow". Fast forward to "tomorrow" and no call, no answers to my calls, and no communication whatsoever. I lodge another complaint with Roku. Two days later, I received a call from ITI to schedule the exchange. They manage to get the contractor on the line and all parties agreed for a scheduling date the following Monday at 10:00am (the contractor's earliest availability. Well, Monday at 10:00am (today) has come and gone...still no replacement TV, still no resolution to the issue.

We had purchased this after a failed purchase on Amazon. Definitely, love the quality of this tv

The tv has been great so far! No complaints. Great quality and sound. Recommend the soundbar with the TV.

TV was easy to set up and, so far everything is working great. The only annoying thing is that it is constantly wanting me to pair the remote.

Since I had a Roku ultra account, the set up was very easy. Great color and sound

I love the convenience of Roku and the larger size meets all my needs. Love this TV!!

Perfect, get size.. the picture size changes when I go from cable to netflix, etc which is a little annoying but I may not understand the settings yet

ready to go right out of the box! no more roku stick or having to switch inputs

I love this TV. Great overall quality for the price. I love the roku operating system.

Very nice tv and simple to use. It’s not a name brand like sharp or lg but picture is nice a clear.

Great tv , great value...I'm very happy with my purchase

Great tv good color roko installed frim factory and all other sream option on it out of the box

Godly compared to our old 2013 Samsung tv, lol. . .

Have had this display a week and it has a good picture which is the only reason this is not a 1 star. However, using Hulu live on the built in Roku app has been very disappointing. The audio goes out of sync with the picture, way out of sync. I had a Roku ultra 4k on a different display in the same exact spot and it worked flawlessly. Fast internet and I even added an access point in the same room and no improvement. Other TVs in the house are not having any issues.

Great TV for the price point. The full array makes for great picture.

I love the colors and the sound is great. My only issue is, i have had this television for a few months and it has stuck pixels. I have green dots in the middle of the display and its very noticeable.

Great tv. Great quality. Very happy with the purchase.

Long time lover of Roku TVs and when I recently lost my old one to a lightening storm it was a no brainer for me to buy another one. Love the Roku interface and I don't think there is a better valued television available.

Very good price excellent customer service perfect tv for my neefs

Thank you Best Buys for the offering of this item. Since being installed by Best Buys it has given us much pleasure.