Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
65R6A5R/65R6AX
SKU:
6536734
Your price for this item is $357.99
Clearance
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and value for the price of the 65" Class Plus Series QLED 4K Smart RokuTV. Many appreciate the user-friendly Roku operating system and the convenient rechargeable remote. While some users experienced issues with backlight and internet connectivity, the overwhelmingly positive feedback centers on the excellent picture quality and overall ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 681 reviews
  • Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Lots of useful features and low price, compared to other smart TV's. The sound is ok, like all flat screens. Still better to purchase a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def worth it for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best youll find for this budget. Most definitely worth it. Sadly its not hdmi 2.1 but i personally dont care that much to pay hundreds more for thos features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, except for Roku Terms of Service

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works very well overall and is a great bargain. However, Roku recently updated its terms of service to insulate itself from liability, and the TV will not work unless users agree to the terms of service. So be aware that Roku may continue attempting to change its terms of service and hold your TV hostage until you agree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good with glare

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good with sun glare. It was tough linking bluetooth speakers. Not very intuitive, and should be updated to make straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase, quick delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV exceeds my expectations, Voice control is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" ROKU TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" Roku TV is everything that I expected. It is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV rocks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, awesome, awesome, awesome, awesome, awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since TCL switched from the Roku OS to Google I took a chance on the new Roku brand TV. No remorse here! I like it's image brightness better than the TCL it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen to Sales Rep

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales representative. Helped us to upgrade our purchase. Nice results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for Money. The apps are good. Lot of options are there. The clarity could be improved a bit. The remote looses the battery power even after charging. But this is not much of a concern as the TV ca be controlled via a Mobile App.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Very disappointing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ROKU tv because of its ease of using apps. totaltech guys installed it and setup my surround sound, tivo etc. the next day my remote quit working and had to reboot entire system to get it working. Every time I shut it off it would have to be rebooted. Kept pairing the remote a finally started working after several days. TV is so new that it’s not registered with the all in one remote Logi so have to us 2 different remotes to run it! Picture is disappointing in clarity so bought another Samsung and returning this.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, this certainly isn’t the kind of experience we’d hope for you to have and we're disappointed to hear that your remote was having trouble staying paired. If you still have the TV, please don't hesitate to contact our team so that an agent can assist you directly. Visit support.roku.com/contactus to get started.

      Thank you!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Installation was excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our tv delivered and installed. It’s a great tv, and the two guys who installed it were so polite, friendly and expert! Good job, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase. I am a huge fan of Roku and their products. The soundbar pairs seamlessly with the TV. No issues so far :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent image quality for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The familiar interface and excellent image quality made this buy a no brainer. Good out of the box support for bluetooth and easy setup of a TCL soundbar system made for an even better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked Hisense Roku. Now that Roku makes their own smart TV, happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Placeing my tcl tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku tv is a beautiful tv for the price point the interface is very easy to use and if you had a roku account i automatically adds the apps you had ps5 games looking amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV. Has audio sync issues.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, but has terrible issues with audio going out of sync with the video. I have 6 different televisions in the house and this is the only TV that does this. I have tested using the same channels, same time of day, etc. Problem is easily fixed by moving to a different channel, then coming back to the original channel. However, the same problem occurs sometime later. Maybe a software update can remedy this.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Terry, we appreciate your feedback. We're sorry to hear that you're having some issues with audio being out of sync. Our team has been putting out updates to address user issues and improve system stability. Is your TV is connected to an AVR or soundbar by chance? If so, or if your audio sync issues persist, please contact us directly at support.roku.com/contactus so that we can assist.

      Thank you!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome middle of the road 4K tv. Great for video games and watching movies and shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best buy!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy’s customer service. They always serve their customers like you would treat yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen and the color is great. I got it for my husband for Christmas because the old tv went out and he said this was prefect for his gaming

    I would recommend this to a friend