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Customer Ratings & Reviews

Model:
65R6A5R/65R6AX
SKU:
6536734
Your price for this item is $357.99
Clearance
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and value for the price of the 65" Class Plus Series QLED 4K Smart RokuTV. Many appreciate the user-friendly Roku operating system and the convenient rechargeable remote. While some users experienced issues with backlight and internet connectivity, the overwhelmingly positive feedback centers on the excellent picture quality and overall ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 681 reviews
  • Rated 5 out of 5 stars

    ROKU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it until I found it doesn't have Bluetooth capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and size TV for the price. Delivery was a good experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for streaming…. Well worth the money…….!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV and a great value. The 4x4 option in You Tube TV is fabulous. I cannot wait for March Madness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Roku 4k 65 inchTV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Excellent Visuals! Excellent Sound!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very pleased with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New roku tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new tv. Nice color and clear image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with 65" Roku TV and with Geek team members that delivered and set it up and answered questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Much more than i planned on. Would buy again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 65” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV; I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product amazing having the added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, quality product, outstanding customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was outstanding in-store and delivery, love the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine, just what you’d expect for the money. My complaint is that I’m a Best Buy member and am supposed to get free installation. However the salesman submitted the order wrong and the delivery man dropped the TV off and said he wasn’t involved in installation. I had to do it myself. When I tried to call to complain, I kept getting shuffled off to voicemail and never heard back from anyone at Best Buy.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Edward, we’re sorry to hear about your disappointing Best Buy delivery experience. This kind of feedback is important to our team in partnership with our retailers and we appreciate you sharing. Best Buy will surely value this feedback and we encourage you to contact their team directly here https://www.bestbuy.com/services/presales/contactus/education?contact. Happy Streaming! Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    No glare. Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Didn't expect the screen to be so absent of any glare whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV! Great Customer Service from both purchasing to delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QLED is fine and sound is good but Software glitches.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello there, we're sorry to hear that your Roku TV is having a glitch issue, and we'd like to help. As a quick tip to fix this issue try to update your Roku TV by doing this step. Press Home>Setting>System>Check update(Manually update your TV). For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/208755668. If you're experiencing difficulties, you can reach out to our skilled support representatives online at http://support.roku.com/contactus. We highly value your feedback and are eager to help.

      We're always here to help!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and fast delivery. Shipping was on scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went to the last resort to find my Roku- the last in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When Lightening Strikes - A New Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than our last TV. Roku has a vibrant screen with many options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little problem before software update but everything is great now

    I would recommend this to a friend