Customer Ratings & Reviews
- Model:
- 65R6A5R/65R6AX
- SKU:
- 6536734
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, ease of use, and value for the price of the 65" Class Plus Series QLED 4K Smart RokuTV. Many appreciate the user-friendly Roku operating system and the convenient rechargeable remote. While some users experienced issues with backlight and internet connectivity, the overwhelmingly positive feedback centers on the excellent picture quality and overall ease of use.
This summary was generated by AI based on customer reviews.
Stay away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 3 long days, roku system is nice and easy but nothing but issues, not connected, then getting stuck on updating, and then freezing up and can’t do any thing. Was warned by worker to go a different route but wanted to roku system. Very disappointed! Took it back.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thank you for taking a moment to share. We’re sorry to hear of the experience when using your new Roku-branded TV and we’d like to learn more. Please visit us online at support.roku.com/contactus to get connected with an agent. Your feedback is very important to us and we’re eager to assist.
Your feedback is very important to us and we hope to hear from you soon!
Roku Customer Advocate
Good if you don’t need to go through the settings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv but i don’t that you don’t have and advance menu you Can you’d mess around with vasir things
I would recommend this to a friendAfter 3wks picture regularly drops out (goes black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had tv about 3weeks and the picture constantly blacks out. I initially thought it might be doing so due to connecting a surround sound bar, so I disconnected and the tv still blacks out. I rarely watch this tv and it’s already practically nonusable because the video keeps dropping out (while the audio continues). I must restart the tv for the picture to return. Very unhappy with this product!
No, I would not recommend this to a friendRoku tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor color contrast, poor sound quality. Tv glitched 3 weeks after purchase (picture distortion with red burnt appearing faces. Text pixels were unreadable.
No, I would not recommend this to a friendGood while it worked.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well we really liked it until it went black and won’t do anything after 1 month. I’m in the process of hopefully getting it replaced by Roku since the return time was over. So far missed the call and they didn’t email me like they said.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Kelly, thanks for your feedback. This is not considered normal behavior and we can see you've been working with our support team this week. Rest assured, we're working to get this resolved for you, and we appreciate your patience. Please check your email inbox for further instructions. -Roku Customer Advocate
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year and 4 months after purchase andnow i am having problems with sound. Geek squad not aloud to fix rokus so i could not get the extended warranty
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing. If you haven't already, try adjusting settings to tailor the audio settings to your liking. Within Settings, you'll find options to change, such as sound modes, speech clarity, and volume modes, that can be used to fine-tune your listening experience. If this issue continues, please visit us online at http://support.roku.com/contactusto get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pixel was out having to deal with roku instead of being able to just return it to the store even though it was within the 30 day return period
No, I would not recommend this to a friendNot Worth the Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first set replaced after 1 week. The second unit is starting to have the same problems of dropping internet connection and or the soundbar. Not really worth the money.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi George, thanks for sharing your input! We’re here to help; please know that connection errors can appear for several reasons, stopping media playback and sometimes affecting the performance of the Roku device. Some of the most common issues are: A poor Wi-Fi signal can freeze playback or cause performance problems. A power or router outage may temporarily interrupt service. You can refer to this FAQ on how to fix your internet; https://support.roku.com/article/21332781083287. If the issue persists, contact us at support.roku.com/contactus. We hope you can get back to streaming soon! Roku Customer Advocate
Room to improve.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is just okay. Processors are slow. Don't expect the eARC to work the way you want; the TV "decides" the audio passthrough sent to your AVC, so it's not true passthrough. Very many issues using AppleTV app with Roku TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Nicholas, we appreciate your feedback. We're sorry to hear that you're having some issues with eARC passthrough. You can configure various surround sound settings by navigating to Home > Settings > System > ARC. We offer more details online: https://support.roku.com/article/360050643353#section-4.
If your AppleTV+ issues persist, please contact us at support.roku.com/contactus so that we can assist you directly.
Thank you!
Roku Customer Advocate
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV just a little over a month ago and now it is not working. There is sound but no picture. We have to try to get a resolution from the manufacturer. Super frustrating. DO NOT BUY THIS TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we appreciate you sharing your experience. If you haven't reached out to our support team yet, we're here and ready to dive into this with you. Drop by support.roku.com/contactus and an agent will be with you shortly. We're committed to ensuring you get up and running smoothly. Thanks! -Roku Customer Advocate.
Defective TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best But sold me a defective TV. I purchased this TV this past February, only to work for about 8 months then it stopped working.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Melissa, thank you for sharing it with us, and we appreciate your feedback. We are ready to address your concerns and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Roku Customer Advocate
Buy At Your Own Risk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv worked great the four times I used it. Then, after owning it for 20 days it decided it didn’t want to turn on anymore.
No, I would not recommend this to a friendO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV keeps blacking out and I am going to return it this week it is defective but it's a very bright picture
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing. Hopefully you have received your TV and are now up and streaming! We appreciate you choosing Roku and if there is anything we can assist you with regarding your new TV, don’t hesitate to give us a shout at support.roku.com/contactus. Happy Streaming! Roku Customer Advocate
- Pros mentioned:Picture quality, Tv quality
Very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the quality of this TV. The colors are quite nice and the HDR is very good. If you're looking very carefully you can notice a slight delay the the local dimming but it's mostly unnoticeable. Love the Roku interface. Communicates well with my audio receiver over eARC and I have Dolby Atmos working great. The in built speakers sound fine.
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Brownies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quite easy. The picture is as advertised. The roku remote has an input for headphones in case you are watching television in your bedroom and your spouse is a sleep. For the money I think this TV is an excellent value.
I would recommend this to a friend - Pros mentioned:Picture quality
Serious upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been rocking an old TCL-brand Roku Smart TV for about 10 years. It still works great, but it's old enough I worry about pairing it with Roku's new wireless audio (the audio was the weakest part of that older model) and I was looking for a slightly bigger screen. And then Roku came out with their own smart TVs! It sets up very easily and paired with the Roku Soundbar seamlessly. The picture is great and the sound is leaps & bounds better - I almost considered returning the soundbar as necessary. But as good as the TV sounds on its own, the soundbar gives an extra depth to the audio that is well-worth it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Solid TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, sturdy, good picture quality, but be aware of the width of the legs as they were too wide for my mantle and I had to purchase a universal stand on top of everything.
I would recommend this to a friend - Pros mentioned:Picture quality
Great and simple
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect blend of extremely clear bright picture coupled with an amazingly simple setup.
I would recommend this to a friend - Pros mentioned:Picture quality
It was a best buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with our new Roku 65 inch TV. It was really easy to set up and is easy to navigate through the Roku operating system. Picture quality is excellent out of the box. We haven't done any tweaking on anything. Sound quality is unparalleled and really doesn't even need a sound bar. Couldn't be more happy at this point after a couple months of use.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple to Use, Works Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a TV fan, I just watch TV a few hours a week. But I found this TV easy to set up and understand. The only problem is the remote does not light up. Years ago I told myself only by a tv with a lighted remote, but I forgot. I'm sure I can use my phone, but a lighted remote would be great.
I would recommend this to a friend