Customer Ratings & Reviews

Godly compared to our old 2013 Samsung tv, lol. . .

Have had this display a week and it has a good picture which is the only reason this is not a 1 star. However, using Hulu live on the built in Roku app has been very disappointing. The audio goes out of sync with the picture, way out of sync. I had a Roku ultra 4k on a different display in the same exact spot and it worked flawlessly. Fast internet and I even added an access point in the same room and no improvement. Other TVs in the house are not having any issues.

Great TV for the price point. The full array makes for great picture.

Long time lover of Roku TVs and when I recently lost my old one to a lightening storm it was a no brainer for me to buy another one. Love the Roku interface and I don't think there is a better valued television available.

I love the colors and the sound is great. My only issue is, i have had this television for a few months and it has stuck pixels. I have green dots in the middle of the display and its very noticeable.

Very good price excellent customer service perfect tv for my neefs

Love my roku TV. I am a huge fan of roku products and am so glad I finally got the TV. Highly recommend. Such an easy, user friendly interface.

This TV fits perfectly for the area that I am using. Roku services are vey easy to use..great streaming experience!

I bought a Roku 65" Plus Series TV. It is a decent tv with acceptable image quality for the price, however build quality is questionable. After 2 months a series of pixels turned green and a horizontal grey ghost line appeared midway through the screen. I called Roku Support and after the usual "have you tried unplugging it and plugging it back in?" line of questions, they agreed it needs to be replaced. After about a week of waiting they outsourced the job to a company called ITI. After another week of waiting ITI finally contacted me to say the TV would arrive the next day, and that they could have it installed immediately. The following day I received a call from a 1099 contractor who does business with ITI. He stated that he would be able to come "tomorrow". Fast forward to "tomorrow" and no call, no answers to my calls, and no communication whatsoever. I lodge another complaint with Roku. Two days later, I received a call from ITI to schedule the exchange. They manage to get the contractor on the line and all parties agreed for a scheduling date the following Monday at 10:00am (the contractor's earliest availability. Well, Monday at 10:00am (today) has come and gone...still no replacement TV, still no resolution to the issue.

TV was easy to set up and, so far everything is working great. The only annoying thing is that it is constantly wanting me to pair the remote.

Thank you Best Buys for the offering of this item. Since being installed by Best Buys it has given us much pleasure.

So far so good......we shall see in several months if quality continues

Great tv freebie that you give are useless can not use without credit card

Great tv has all the apps i wanted thank you i will definitely recommend.

Great tv. Great quality. Very happy with the purchase.

it’s a great tv, brightness is a bit intense however overall great purchase

The tv itself is great but the customer service we not

I was noticing that the description reads QLED and the specs say LED. so which one is it?

The picture quality was not what the other reviews stated. It was slightly grainy on most streaming apps. YouTube videos looked good. I returned and the other brand I purchased has a significantly better picture quality.

I just purchased the Roku - 65" Class Plus Series QLED 4K Smart Roku TV and no one from Best Buy can tell me why there's a 300.00 price difference between it and the Roku - 65" Class Select Series 4K Smart Roku TV version. It's very frustrating that not one employee can help me with this product information about this or even seems to be interested in doing so. More than likely I'll just return it and purchase a TV from a different company.