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Customer Ratings & Reviews

Model:
75R6A5R/75R6AX
SKU:
6536735
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Customer reviews

Rating 4.6 out of 5 stars with 237 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and value for the price of the 75" Class Plus Series QLED 4K Smart RokuTV. Many appreciate the user-friendly Roku operating system and the convenient features of the remote, including its rechargeable battery and remote finder. Positive feedback also highlights the vibrant colors and overall performance of the television. While some customers suggest the sound quality could be improved, the majority express high satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 237 reviews
  • Rated 2 out of 5 stars

    Not good with Amazon Prime

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only having 6 months this model is no longer supported by Amazon Prime.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for sharing. This doesn't sound right, and we'd like to help. We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.

      We hope that you get back to streaming soon!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I am a huge Roku fan. I have 18 devices associated with my account. This TV has been a DISASTER to own. If you watch Netflix, then you will want to stay away from this tv. It doesn’t work. It stays stuck at either 20% or 24% loading when launching a show. All other apps (HBO Max, Hulu, YouTube TV) work great and I had an Ethernet 1GBPS connection. I have tried the support forums to no avail. Then continue to make the mistake of calling the technical help desk and have had an open ticket for the last 3 months with ZERO update. They continue to tell me that the ticket is with the back end team with an high priority. This keeps the problem for me to deal with and still no Netflix. All I want is my money back for me to go and buy a different Roku device. The Roku tech support have been terrible to deal with. That is too bad because overall the product has been generally great (hence me owning 18 devices).

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Ryan! Thanks for sharing, we've located your ticket, rest assured that our team is investigating, thanks for your patience. Please keep an eye on your inbox for future updates. If you have issues or questions with your Roku, you can contact us at support.roku.com/contactus to get connected with an agent.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    bad picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a very clear picture on this tv for sure.. would not buy again

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Timothy, thanks for sharing with us! Did you know that you can customize the picture settings on your TV? Here's how: Play any movie or show on your Roku TV, then press the Star (*) button on your remote to open the TV Settings menu. Select Picture Settings, then select Picture Mode, and change the picture mode using the left and right buttons on your remote. For detailed instructions, you can check out this FAQ article https://support.roku.com/article/115007365648. Also, remember that a stable internet connection is important for Roku TV because it affects the quality of your video streaming. Let us know if this helps at https://support.roku.com/contactus so that we can assist you further.
      We appreciate your feedback. Happy Streaming!
      Roku Customer Advocate roku

  • Rated 2 out of 5 stars

    The picture was not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was okay but not great and I paid a big price. Only has one picture adjustment (brightness). The picture was not better than the old TV I replaced. I returned it to buy a Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Roku 75" Class Plus Series QLED 4K Smart RokuTV (Model: 75R6A5R), which is supposed to come with a 30 day free trial of Fubo TV. I received the redemption link from Best Buy in my email and created my new Fubo TV account on my computer. Then I launched the Fubo TV app on my Roku TV, but I can't activate it. So I called Fubo TV customer support for help and they told me that the Best Buy 30 day free trial cannot be watched on the TV. It can only be watched on small screens like computer, tablet or phone. To watch it on my TV, I need to upgrade, which is basically paying to subscribe to the service. I wanted to see which service I like better--Fubo TV or or Youtube TV. Well, Fubo TV is out of the mix before the race even started.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Peter, thank you for sharing your experience and hopefully we can help further explain the details. The 30-day Fubo TV trial does indeed allow you to stream from up to 10 devices at once, including TV screens, but only when they're all connected to your home internet. Outside of that, you can stream on three devices on the go. It's important to note that Fubo has a restriction where only one TV device can stream at a given location at a time. We understand how this might be confusing, especially when trying to compare services. Please let us know if you have any more questions or if there's any other way we can assist. We hope that you are enjoying your new Roku-branded TV! Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already done a review about how much of a hassle it was to get the tv so I’m not going to do another one and I wanted to get contacted and never did so not good. Never going to Best Buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted 6 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 6 months then it got a line through middle of tv and a bad pixle or green dot appeared. Very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst idea in TV History

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku TV cannot use a numerical keypad to change channels. Absurd.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello! Thanks for your feedback. We value customers who provide their feedback. We assure you that we will share it with the respective team. In the future, if you have any questions or issues with your Roku. Please don't hesitate to contact us at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Thanks! Bernie, Roku Customer Advocate. roku

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Immersive Visuals and Integrated Streaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75" QLED Roku TV is a visual marvel that delivers a mesmerizing and immersive viewing experience that will leave you spellbound. The colors are vibrant, rich, and true to life, thanks to the advanced Quantum Dot technology at play here. Whether you're engrossed in a thrilling action movie or a nature documentary, the display's clarity and depth ensure that every scene comes to life with stunning realism. The QLED technology in this TV shines bright, providing exceptional brightness levels and HDR support that make compatible content truly pop. The contrast is impressive, with deep blacks that add dimension to the visual experience. Setting up this TV was a breeze, with Roku's user-friendly interface guiding you through a seamless process. The integration of the Roku platform brings a vast array of streaming options to your fingertips. From popular streaming services to a plethora of apps, you will be spoiled when it comes to content. The remote's simplistic design and dedicated buttons for popular services further enhance the experience. However, this TV's Achilles' heel lies in its 60Hz refresh rate. In a world where 120Hz and higher refresh rates are becoming the norm, this TV's limitation might disappoint avid gamers and fast-action sports enthusiasts. While most viewers might not notice this hindrance during regular content consumption, those seeking a smoother and more fluid motion experience might find this drawback challenging to overlook. In terms of pricing, the TV's cost should reflect its premium display technology and the convenience of the built-in streaming platform. When evaluating its value, it's worth considering the long-term benefits of investing in a TV that offers an immersive cinematic experience and simplifies access to vast content. In conclusion, the 75" QLED Roku TV is a true gem regarding picture quality. It is a stunning display with rich colors that creates an entertainment hub that captivates the senses. While the 60Hz refresh rate could be seen as a minor setback, its impact largely depends on your viewing preferences. If you're primarily focused on enjoying breathtaking visuals for movies, shows, and casual gaming, this TV could easily be the centerpiece of your home theater setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Not a good picture. Slow. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Poppy! We appreciate you sharing, though we’re sorry to hear about your experience at your local store. Best Buy will surely value this feedback, and we encourage you to contact their team directly here: https://www.bestbuy.com/services/presales/contactus/education?contact. Thanks! Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Very unlucky.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one didn't work. Then the replacement didn't work either!

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi LynC, this is unusual and we'd like to learn more so that we can escalate it to a member of our team to investigate. Please visit support.roku.com/contactus where you can connect with an agent who can help.

      Thanks!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service I've received. I will avoid bestbuy in any way possible. Product is great btw

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Frank, thanks for taking a moment to share, we're thrilled to know that you're enjoying your new TV! If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus.

      Happy Streaming!
      Roku Customer Advocate roku

  • Pros mentioned:
    Picture quality, Remote

    Rated 5 out of 5 stars

    Great ROKU TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75” ROKU Plus series is an excellent tv! The QLED picture with local dimming is great. Sound is very good and I love the remote finder feature. Question: who actually makes this tv for ROKU?

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Rocketman, thank you so much for the great review! To answer your question, these TVs are designed and manufactured by our team at Roku. We are very involved in all aspects of the manufacturing process and work with many suppliers and great teams to bring these TVs to the market.

      Happy Streaming!
      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, crystal clear picture, and easy to navigate set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very easy to use. The colors are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Perfect TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with clear picture and overall good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So easy to use, and great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku platform makes this tv so easy to use — it’s easy to pick the input and there’s plenty of content. Picture and sound are great and easy to adjust. It’s just fun to watch.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Thanks so much for being a fan of Roku. We greatly appreciate the praise and want to thank you for sharing. Happy Streaming! Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and nice picture only had for about month so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Dr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clear picture. Easy to use. Love the brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku TV 75 inch Wonderful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy that we chose this product after reviewing consumer reports suggestions for a TV. The geek squad did a very good job of installing it, and explain its use.

    I would recommend this to a friend