Customer Ratings & Reviews
- Model:
- 75R4A5R/75R4AX
- SKU:
- 6536730
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 75" Class Select Series 4K Smart RokuTV for its excellent picture quality, ease of use, and appealing size. Many find the picture quality to be really good and the TV easy to operate. However, some customers have noted connectivity issues.
This summary was generated by AI based on customer reviews.
75 tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv I love it we put it on the wall and I love it
I would recommend this to a friendHorrible service. Wont purchase again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tv, paid $64 to get it home in an uber. Got it home and it was broken. Best buy set up for me to get a new one 2 weeks late(yes 2 weeks because I couldn’t get it back to the store). They brought the new tv and the guys who brought it took the remote with them. In order to set the tv up you need the special Roku remote, needless to say after ANOTHER 2 weeks of trying to get JUST THE REMOTE they wanted to send me a WHOLE NEW TV just for the remote. So long story short horrible customer service,I went a month without using the TV because I got a broken one and then one without a remote and customer service literally solved nothing so I ended up having to figure it out in my own after spending $600. No phone call from Best Buy to check up or anything. I took a day off from work(loss off $300) to get a tv with no remote and no service or care from Best Buy. Figured they would at least compensate me something for bringing me a second TV with no remote and me missing a whole day of work, but I didn’t even receive a phone call.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi John, thanks for sharing. We understand how you feel. If you want to share your experience with the service, contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will surely value your feedback. Thanks for choosing Roku, and Happy Streaming! Elmer, Roku Customer Advocate
Tv installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional On time Time frame of waiting not too long
I would recommend this to a friendROKU TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and installation. Fast service and delivery.
I would recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smart tv apps that come with it snd the Voice control remote.
I would recommend this to a friendhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service... the employee were so nice...love the tv
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with this new tv. sound and picture is great
I would recommend this to a friendGreat Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Can’t go wrong with Roku TVs.
I would recommend this to a friendRoku tv 75”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture could be a little more vibrant. Overall, it is a nice TV for the price.
I would recommend this to a friendWe Love Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always get our electronics from Best Buy!!!....Yall R Amazing!!!
I would recommend this to a friendROKU TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product comparison review by staff for selection.
I would recommend this to a friendGreat service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time Great condition and customer servive
I would recommend this to a friendLiving room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv looks nice in my living room hanging on the wall
I would recommend this to a friendTbv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. I think picture could be better than it is.
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pictures no as clear. I would like a clearer picture
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Glenda, thank you for sharing your thoughts with us. Here are some simple steps to improve your viewing experience on your Roku TV. Press the Star(*) button on your Roku remote to open the TV Settings menu. Then select Picture Settings and choose Picture Mode using the left and right buttons on your remote. For more information, you can refer to this FAQ article at https://support.roku.com/article/115007365648. Additionally, a stable internet connection is important for your Roku TV because it allows you to stream video and music from the internet. For more tips, you can check the link available at https://support.roku.com/en-ca/article/213122277. We hope this will help you.
We appreciate your feedback. Happy Streaming!
Elmer, Roku Customer Advocate
Roku 75 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku falsely claims this TV works with Roku sound bars "and" satellite speakers (it's actually an "or" option.) - there is a web site link that states they are fixing this in February. (we'll see.) Black screen has luminous "clouds." Not visible other than on the black screen.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi RobertL, this doesn't sound right, and we'd like to help. Are you still experiencing these issues? If so, please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is very important to us, and we're eager to help. Thank you! Roku Customer Advocate
Roku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the screen could be a little bit better for the TV
I would recommend this to a friendFreezes up very slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not consider anther Roku tv product again but I do like the streaming devices
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Sean. Thanks for complimenting the Roku device; it means a lot. We want to know what the issue is with your device so we can help you troubleshoot and fix it. Please visit us online to contact our customer support team at support.roku.com/contactus so we can assist. Your satisfaction is our priority.
Thanks!
Roku Customer Advocate.
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay but not great. Pixel is not great even if you’re uding 4k.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Help is here! As a quick try unplugging your Wi-Fi router for at least 60 seconds to fix this. Then, restart your Roku TV by going to Home > Settings > System > Power > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Additionally, we need to consider whether the content quality that you're trying to watch is actually available in 4K resolution. Not all streaming services offer native 4K content for every title. Let us know if this will work at support.roku.com/contactus so that we can assist you further. Thanks! Elmer, Roku Customer Advocate
BUYER BEWARE!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this TV i beg you for your own sanity. The internet connection just stopped working after 30 days. Best Buy will not take anything back past 15 days. The Geek Squad aka “Couldnt Care Less Squad” told me to call Best Buy Geek Squad because i purchased a 2 year warranty through them. So I called and they said i had to call Roku bc the warrantly doesnt kick in until the manufacture warranty runs out. After an hour on the phone with Roku, he tried to tell me it was my internet even though 200 other wifi items are working perfectly. I also told him that i plugged it directly to ethernet which still didnt work. He then said he doesnt know what it is but that i would have to wait 72hrs for someone else to call me back from Roku. I wasted an entire Saturday on this piece of trash. You get what you pay for. Its all a scam. Geek Quad is a joke, the warranty is a joke, and Roku Customer Service is a joke.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Cliff, we genuinely appreciate your feedback. It's clear that this isn't the standard we aim for, nor is it expected behavior for this TV. We can see that you’ve been in touch with our support team, and we’re happy to see that your issue seems to be resolved now. We appreciate your patience and continued support. If you have any further concerns, please don’t hesitate to reach out—we’re always here to help. Happy Streaming! Roku Customer Advocate