Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to hook up and use’s very little space. Great price. Reception is very sharp and clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Works well
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as we expected it to…Smooth and easy to use…
I would recommend this to a friend - Cons mentioned:Remote control
Sales people need to be more helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these Roku streaming systems. We out them in two older TV's and didn't think we needed the ones for 4K. The sales person agreed, but she didn't explain that the remotes were different. Had we know that the 4K unit's remote controlled the tv, we would purchased those units instead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Craig, We appreciate you choosing our products and sharing your experience. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please contact us through our website at https://support.roku.com/contactus. Your feedback is essential and helps us improve our products and services.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
Love the roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Roku but it doesn’t work as good in my bedroom as it does in my workout room and I’m not sure why
I would recommend this to a friend - Pros mentioned:Ease of use
Streaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It really helps me stream all of my tv and media. It's alot of tv and media to watch. Great and easy for children to watch.
I would recommend this to a friend - Pros mentioned:Ease of use
Great travel compnaion.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is east to set-up. bought for travel so i don't have to worry about finding something I like to watch
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the RUKU format, we bought this one for our kids because it has the Disney +, and Netflix buttons on the remote, Very easy to use once you get it set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Roku
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my step daughter great buy and easy to use for her
I would recommend this to a friend - Pros mentioned:Overall performance
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love every Roku I’ve ever bought and this is no exception. Works perfect on my sons tv using WiFi from downstairs. Picture is great and hardly any buffer or lag.
I would recommend this to a friend - Pros mentioned:Ease of use
Like streaming with Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate once tech explained and showed. Enjoying streaming.
I would recommend this to a friend - Pros mentioned:Ease of use
great device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get this over the firestick. Roku is easier and less clutered than the firestick and when the firestick gets hot it starts malfunctioning. Roku I have zero issues
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Can stream Netflix, Britbox, etc. Comes with free shows.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Roku product. Have Roku for all our TVs. This 1 we bought for my in-laws. Now they love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku price was great, works very well. I would recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use - a bit buggy controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very easy to install and use. Straight forward app switching and a variety of apps except spectrum which is my provider for cable sports the controller tends to lose its signal strength over time at least within a year and will lag sometimes.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
Roku rocks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present for granddaughter. She was really excited. I enjoy all 4 of my Roku devices.
I would recommend this to a friend - Pros mentioned:Ease of use
Love my roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our Roku! Simple set up, easy to use, now I can stream my favorite shows and not spend a fortune on cable
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently downgraded my cable bill. I put this Roku on my bedroom television, and I can still watch cable, among lots of other shows as well. I love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Very easy to set up. Good for my early smart tv that apps can’t be added to.
I would recommend this to a friend roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good . its faster than the cable box apps when itbcomes to streaming
I would recommend this to a friend