Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Good unit but missing volume control on remote
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good unit but I wish I purchased the step up as this unit does not have a volume control. Had know that I would have stepped up to the next model. However it does work well on a roll the TV but you need to use second remote for the volume on the TV
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple install. Was watching shows within 5 minutes of starting the hook up.
I would recommend this to a friend - Cons mentioned:Remote control
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked except for the remote. I could not control the volume or on/off switch. I had to go to my TV and use the controls.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Phyllis, we appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the Roku Express HD. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please get in touch with us through our website at https://support.roku.com/contactus.
Happy Streaming!
Elmer, Roku Customer Advocate
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roku device was easy to install. It works great.
I would recommend this to a friend - Pros mentioned:Price
Roku HD 4K
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product of a great price with excellent shipping
I would recommend this to a friend - Pros mentioned:Ease of use
Grandkids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy for the grandkids to use.I dont use it.It was a gift.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product that was easy to set up. I’ve been recommending it to all my family and friends.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. It was time to upgrade. Roku never fails me.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product, good price, easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so easy to use and we got lots of channel options. It was worth the money to buy!
I would recommend this to a friend - Pros mentioned:Ease of use
Enjoy the simplistic use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku instructions very easy to follow. My favorite is I can use my phone like a remote. We misplace the remote often but not our phone. Very happy with my choice.
I would recommend this to a friend - Pros mentioned:Ease of use
Not what I need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for the spectrum app that the firestick cant get. Spectrum still was horrible even with 116 mbs. The roku worked good but I already had the fire stick. So I returned the ROKU since the only reason I wanted it was for spectrum. Spectrum sucks and will be dumping them
I would recommend this to a friend Easy and convenient to stream all of the apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my mom, I have 2 of these at home. I love how quick and easy this allows us to stream Netflix, Hulu, YouTube and other apps.
I would recommend this to a friend- Pros mentioned:Ease of use
Greart streaming device.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is very user friendly. I have a few streaming devices and this is one of my favorites.
I would recommend this to a friend - Pros mentioned:Ease of use
Everyone’s got cable tv now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the easiest way to bring tv to bedrooms for my college aged kids. Plug in download the cable app and voila! Easiest thing ever! And definitely worth the price!
I would recommend this to a friend - Cons mentioned:Remote control
Ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as some of the apps were not available on Fire TV. Now they are on Fire TV. I use this mainly for other locations outside my home now. It's cool when traveling to take all of my content, etc. in a little travel bag. I prefer the Fire TV remote to this one.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Roku - just needed the basics (no voice etc) for my non-smart TV so I could stream channels. Set up was easy and it works like a charm.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to stream TV and not very costly. Easy to install and start streaming
I would recommend this to a friend - Pros mentioned:Price
Roku Express
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great with or without cable. loads up quick and no buffering. Can't beat the sale price at $24.99. Stop paying comcast for cable box every month
I would recommend this to a friend - Pros mentioned:Price
Sleek Design and works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a streaming device for my poolside TV and did not want to spend a bundle on it. The Roku Express fit the bill. Inexpensive and does what I need it to do.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this device it keeps me updated in local news after I get home. And keeps all my services such as Redbox, Disney+, Netflix, e.t.c in one place! Highly recommended!
I would recommend this to a friend