Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great value for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as good as a smart TV. Will need to pick up the better remote to operate the TV volume etc so I won't have to use 2 remotes
I would recommend this to a friend - Pros mentioned:Overall performance
Don't Hesitate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Next day delivery, great price and the product has been above my expectations! don't
I would recommend this to a friend - Pros mentioned:Ease of use
I love roku. It makes every tv a smart tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ease at which you use this is the greatest feature. It is easier to use than my smart tv. I have it connected to my smart tv. 5 stars.
I would recommend this to a friend - Pros mentioned:Overall performance
Roku-Express
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works so fast! I highly recommend it to upgrade your old one
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome alternative to cable!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best Roku models out there. I love how easy it is to use the ROKU app and have private listen with my headphones!
I would recommend this to a friend - Pros mentioned:Ease of use
Can't beat Roku!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the one to get for those who are on a tight budget. Easy to use and set up! Roku will always be my go-to streaming player!
I would recommend this to a friend - Pros mentioned:Price
Great for the Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is great, because it it inexpensive and has all the streaming apps I need. Only reason I did not give 5 stars is because the adhesive is not great for sticking it to the underside of my TV.
I would recommend this to a friend - Cons mentioned:Remote control
Sales people need to be more helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these Roku streaming systems. We out them in two older TV's and didn't think we needed the ones for 4K. The sales person agreed, but she didn't explain that the remotes were different. Had we know that the 4K unit's remote controlled the tv, we would purchased those units instead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Craig, We appreciate you choosing our products and sharing your experience. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please contact us through our website at https://support.roku.com/contactus. Your feedback is essential and helps us improve our products and services.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
Happy Mother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom she loves it its her second one ease of use
I would recommend this to a friend - Pros mentioned:Ease of use
Easy set up.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put this on my livingroom TV that is not a smart TV and it is perfect. Now i can access just about the same things i use my smart tv's for.
I would recommend this to a friend - Pros mentioned:Streaming
Excellent streaming options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with older Television to provide streaming options not available through television menu
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. This one is in my children’s room and they aren’t the easiest on the remote and it’s holding up just fine.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Streaming player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have both an Apple streaming device and the Roku. I find The Roku much easier to use. You can access numerous streaming platforms on the Roku.
I would recommend this to a friend - Pros mentioned:Ease of use
Jules89
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku makes watching tv enjoyable. There is so much to choose from. Its very easy to set up.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect value for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Roku from Best Buy. I use for a TV where I don't have cable connected. It is a great option.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised! Item is easy to use and will be the add on of choice if making another purchase of this type.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always heard of ROKU but was hesitant on buying. I wish I would have got it along time ago! This is awesome and you save so much money
I would recommend this to a friend - Pros mentioned:Overall performance
Happy viewing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roku being up to date with viewing apps. Clear pictures for viewing.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! We have Spectrum and use these to stream it in all of the bedrooms of our house, no additional boxes necessary.
I would recommend this to a friend Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have bought these for my non smart tvs a few years ago. Wow.
I would recommend this to a friend