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Customer reviews

Rating 4.7 out of 5 stars with 8452 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 8,452 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    We've bought 4 so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe the value of this for the price. We've been chromecast users for years and the price of the new chromecast thing (home?) is debilitating for us to buy and rebuy. This is a fraction of even the former chromecast cost (let alone the home thing) and it is just as functional as the new version from Google and far better than Chromecast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to update my old smart tv to have more current tv apps. works great as basic low cost option, it did the job to smarten up my older smart tv to add channels I was missing. also consider the upgraded roku with voice command - super handy if you are willing to pay the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Streaming

    Rated 5 out of 5 stars

    Great little streaming device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming player for travelers. This Roku is extremely small and easy to take anywhere. Roku may have the simplest platform for streaming devices, but, it’s also the smoothest. I have no idea why people are still buying firesticks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the Roku-Express player that I purchased from Best Buy was quite reasonable. It was delivered on the day promised. I was very pleased with the ease of connection and operation of the device. I have been greatly enjoying the Roku service and expect to continue doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5 star rating if there was a way to control volume and power for the TV on the same remote. I have used Apple TV, and the fire stick. This is better than either one. It’s simple to use, and gives me access to everything I use, that being - Apple TV, Netflix, Prime, Hulu+. Very satisfied with this product. Oh, and one other thing, the ability to use my phone as a remote and also for sound through my ear pods is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great value, gets hot and glitch y on occasion but just need to press reset button. a bonus is any roku remote will work on any set.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Eric, Thank you for reaching out! If your Roku Express is overheating and glitching, try moving it to a cooler, well-ventilated area away from direct sunlight and other electronics. Unplug it to let it cool down. Switch to a wall outlet for better performance if you're using your TV's USB port for power. If issues continue, please get in touch with us at support.roku.com/contactus for assistance. Happy streaming! Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Roku Express

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a Roku for my bedroom upstairs, so I picked this model because it suited my purpose. It was easy to install once I found the right HDMI outlet. Then the system guides you through the set up step by step. I got it for a good price to over the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, 100s of free channels available with few commercials. No need for cable TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I ordered this product due to my Chromecast going out. I wasn't so sure about it. however, I gave it try. Setup was so easy. Once you login your apps you will not have the trouble of having to do it again. Just sit back relax. I would recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to manipulate. Amazing features, lots of apps to choice from, including FREE! Streaming is amazing and love that when my kids lose the remote, I can just use one from another room or even my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku player is easy to set up and use. Bought it for an older “non smart” tv and it unlocked a whole new world of choices to watch. Would highly recommend this model unless you have an ultra 4k tv. Then you will want to get a higher end Roku with higher definition.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The best keeps getting better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is the best in the streaming business hands down. This years model is a great improvement on last years. It's super small, yet super fast and responsive. It also doesn't overheat like that shady firestick. If you're looking for an entry level model that does it all. Look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Simple to install - easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have recently moved to a new home and have chosen to “Cut the cable”. The Roku module is easy to use and intuitive. It offers a variety of options for streaming. It works well with our Xfinity network. I have no complaints and I am a new user of this module and streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, it is also fast and very friendly to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Goodby cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrific. Switched from cable and my older TV’s needed access to HULY, Netflix and all the other options, this device gives ma lots of options. East to hookup, easy to use, not to big. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Roku for several years and ours was not performing well. We decided to check into another and was shown the Roku Express. We thought we would try it and wow what a difference. The speed is great and so much easier to access different channels. Would highly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to Use, Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made it easy to upgrade our old bedroom TV to basically be a smart TV. It's easy to use, inexpensive. Although I haven't tried this feature yet, the ability to use an app to listen to audio on your phone or tablet sounds very nice, to avoid waking up the other person.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    More to watch than Cable TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister. I already have 2 of these. It was so easy to set up. It seems that now she is watching more YouTube videos via Roku than actually watching TV. You can choose whatever you want to watch at your convenience. She is hooked! Eventually, she will cut the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Big punch, Small package

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my Roku 2 that was becoming slow and glitchy. I got this in a deal of the day sale. I use this on my 24inch tv that I have in my dining room/office. I was surprised that a device that is smaller than my wallet has such a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to install and use. This turned my old 50 inch LCD tv into a smart tv.

    I would recommend this to a friend