Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Makes my TV smarter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for non-smart TV. Easy to operate. Small profile. Power obtained from USB cable. Picture is great for a 40 inch television
I would recommend this to a friend - Cons mentioned:Connectivity
Wifi Capability Not the Best
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roku isn't the best when it comes to connection. Granted, I do have 7+ devices connected to my WiFi with 400 Mbps but none of my other devices have issues with keeping connecion. This roku takes 20 minutes to find a connection. I did a factory reset and nothing happened. The Wifi router is literally outside my room and yet the connection fails everytime.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We appreciate the effort you took to address the issue, but no worries, we're here to help. To start, please try connecting to a different network, such as a Mobile Hotspot, to determine if the problem lies with your Wi-Fi router or Roku device. If you can establish a connection, ensure that your device is running the latest software version, as this will significantly enhance its functionality and provide access to the most recent features. To check for updates, navigate to Home > Settings > System > Software Update > Check Now. If these suggestions do not resolve the issue, please reach out to a member of our team for direct assistance at support.roku.com/contactus. Thank you! Elmer, Roku Customer Advocate
- Pros mentioned:Ease of use
works great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used to update my old smart tv to have more current tv apps. works great as basic low cost option, it did the job to smarten up my older smart tv to add channels I was missing. also consider the upgraded roku with voice command - super handy if you are willing to pay the extra cost.
I would recommend this to a friend - Pros mentioned:Overall performance
Free is Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good. Still trying to decide whether or not to subscribe to the pay wall for certain streaming. Still exploring everything Roku has to offer for free.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Remote control
Awesome Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a 5 star rating if there was a way to control volume and power for the TV on the same remote. I have used Apple TV, and the fire stick. This is better than either one. It’s simple to use, and gives me access to everything I use, that being - Apple TV, Netflix, Prime, Hulu+. Very satisfied with this product. Oh, and one other thing, the ability to use my phone as a remote and also for sound through my ear pods is a great option.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the Roku-Express player that I purchased from Best Buy was quite reasonable. It was delivered on the day promised. I was very pleased with the ease of connection and operation of the device. I have been greatly enjoying the Roku service and expect to continue doing so.
I would recommend this to a friend - Pros mentioned:Ease of use
solid performer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints. works great anyone in the house can use it easily and the remote seems decent for the price
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Roku Express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy a Roku for my bedroom upstairs, so I picked this model because it suited my purpose. It was easy to install once I found the right HDMI outlet. Then the system guides you through the set up step by step. I got it for a good price to over the holidays.
I would recommend this to a friend JR review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was very easy to set up, the sides work perfect in my tv space, roku got this one right. It’s worth the investment
I would recommend this to a friendGreat Product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Express works as expected and always connects to my WiFi without any problem.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Roku Express works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku Express was easy to set up, works great. Have enjoyed adding programming to the TV so there's something to watch when the regular broadcast channels are a tad lame.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great this roku works on any tv it’s very fast and efficient, the best part that it’s cheap, I like the controller it’s very useful and Easy to use I recommend this if you don’t have a smart tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Great For Our Needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure there are better models of Roku out there. But for our needs, which are 2 rarely used TV's, this is perfect and the price was excellent. Easy to set up and use. Saved me $20 on my ridiculous Xfinity bill, because I could return 2 boxes that they charge rental on.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my old cable mini boxes. The product has a good price, easy to install on any TV and has a great picture.
I would recommend this to a friend - Pros mentioned:Ease of use, Streaming
Simple to install - easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have recently moved to a new home and have chosen to “Cut the cable”. The Roku module is easy to use and intuitive. It offers a variety of options for streaming. It works well with our Xfinity network. I have no complaints and I am a new user of this module and streaming services.
I would recommend this to a friend - Pros mentioned:Size
The best keeps getting better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is the best in the streaming business hands down. This years model is a great improvement on last years. It's super small, yet super fast and responsive. It also doesn't overheat like that shady firestick. If you're looking for an entry level model that does it all. Look no further.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Big punch, Small package
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my Roku 2 that was becoming slow and glitchy. I got this in a deal of the day sale. I use this on my 24inch tv that I have in my dining room/office. I was surprised that a device that is smaller than my wallet has such a great picture.
I would recommend this to a friend - Pros mentioned:Overall performance
Roku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my viewing setup. Purchased it to connect to my digital projector. Easy. Works great!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Remote control
Love Roku, just not the remote with this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROKU has been a great save on both a TV I have at home for my son and then this one that I bought for my wife's parent's TV that no longer is smart :o) It saved them from having to buy a new TV. The menu is great and the app's load fast. ROKU is very easy to use. My biggest frustration with this model is that the remote does not have the capability to control the TV volume. -1 star for that.
I would recommend this to a friend Roku Express
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the Roku is so easy to set up when purchasing a new TV or device! The price point is great too!
I would recommend this to a friend