Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
New to the area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed using this item. We just moved in and have not signed up for a cable service, and this fits the boll.
I would recommend this to a friendPerfect for using on an old TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for adding streaming services to an older TV. Perfect for people who don't want to deal with cable (both cable TV costs and cluttered electrical cords).
I would recommend this to a friend- Pros mentioned:Ease of use
Roku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easily connected to the internet and great value.
I would recommend this to a friend Great upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one to replace the original Roku that no longer support some modern streaming services. This model loads the apps very fast. The wireless adapter seems to be less sensitive to low signal to the router.
I would recommend this to a friend- Pros mentioned:Ease of use
No more cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got rid of cable and got roku instead. love it great value and easy to install.
I would recommend this to a friend Good solution for dumb tv or older smart tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this to add additional apps our Vizio smart 4K tv did not have and it has been an excellent solution to keep that older 4K tv going and running Disney+ and Paramount which were otherwise not available to install on the tv itself.
I would recommend this to a friend- Pros mentioned:Ease of use
Roku review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a convenient device but wish it had volume control.
I would recommend this to a friend - Pros mentioned:Ease of use
Kids room
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little product that keeps the little one off Daddy’s tv. Seriously, easy to use. Easy to set up.
I would recommend this to a friend I found a new cord for Samsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my Roku-Express for streaming media, because I found that my Fire Stick would do everything I need. I needed a new cord for my Samsung TV, and the sales person was very helpful. There was not a long line in Customer Service, and I was able to take care of everything quickly.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale. Glad I did. Free channels are nice.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As described I need to get more of these for my other TVs a little confusing at first but it's better than paying for cable.
I would recommend this to a friend- Pros mentioned:Price
Roku
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, stopped paying “others” for rent equipment, it pay it self in few months
I would recommend this to a friend I hate your website
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate your website. It’s a big hassle. I finally used the non member site. It kept saying my password was wrong. I triple checked it. Grrr
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Nancy, we appreciate you sharing with us. We would like to understand the challenge that you are facing. Please visit us online at http://support.roku.com/contactus to troubleshoot the issue.
We look forward to speaking with you soon.
Elmer, Roku Customer Advocate
- Pros mentioned:Ease of use
Myroku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New to no cable so all in all it has been user friendly enough
I would recommend this to a friend roku quality streaner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality streamer from a great company. Roku express is a good product
I would recommend this to a friendGreat Choice to Replace a Cable Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great replacement for a cable box. It provides access to many channels and apps, and even has the Spectrum app so I can treat this like my previous cable box. Great choice.
I would recommend this to a friend- Pros mentioned:Ease of use
Works as expected, would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku Express was easy to set up. I have other Roku players, so am familiar and happy with this brand.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Roku the best for streaming. I have had it 7 years but I like my old one better - the way it worked!
I would recommend this to a friend - Pros mentioned:Price
Perfect for the job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i need it for and priced low enough that i can put one with every tv.
I would recommend this to a friend - Pros mentioned:Ease of use
Helps make older TVs ready for streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for turning non-smart TV's into smart TV's. best with 1080 and 720 p TVs.
I would recommend this to a friend