Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Excellent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Roku I bought. I’m very satisfied with my purchase! Thank you
I would recommend this to a friendSmart for a small price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved over the 2018 express model. Responsive, less buffering.
I would recommend this to a friend- Pros mentioned:Ease of use
great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very simple to use and hookup,lots of free programming as well
I would recommend this to a friend Cut the Cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed and delivers the options we were looking for.
I would recommend this to a friendgreat media streamer for the price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. My only complaint is that the remote functions are very intuitive.
I would recommend this to a friendGood for streaming and downsizing cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little rough to install. Not the hardware but online. But the service number did a real good job in helping. Once one is installed, any future are painless. It takes awhile to figure out how to get live tv. My only complaint is how long it takes to get the tv on when you are in a hurry such as mornings. You must turn on the tv then use Roku remote and do another 3 steps to get the tv on. Yes, you can use the app on your phone, but you cannot voice command within the app such as your cable carrier.
I would recommend this to a friendCollege boy is happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple Roku Express for my son at college.
I would recommend this to a friendNice little addition to an older tv without apps.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive way to get apps on a TV that is a bit older without apps included. The registration process is a bit annoying but once done it works well.
I would recommend this to a friendPapichulo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I can get all the channels free. Will recommend
I would recommend this to a friendReasonably priced Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like what this reasonably priced Roku has to offer.
I would recommend this to a friendGreat for streaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased many of these for my home.theyve all been hood never really mess up
I would recommend this to a friendPerfect!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It even works well being a couple rooms away from the router!
I would recommend this to a friend- Cons mentioned:Remote control
Roku Express
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the Roku Express to be limited in function and capabilities. Okay for that TV not used often. For a few dollars more, I would recommend the Roku Streaming stick. I have since purchased two of the current model which supports voice (not on the Express), Apple Airplay (not on the express), and the remote is not line of site (the express requires line of site).
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Len, thanks for being a fan of ours! Our product team is always on the lookout to improve based on our customer's feedback. We appreciate the comments regarding the Roku Express and we'll be sure to pass it along.
If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus. We hope that you continue to enjoy your Roku players!
Roku Customer Advocate
roko
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed the roko because of being able to watch a lot of movies
I would recommend this to a friendroku express
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it as a gift for someone but they love it.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having problems with my LG smart TV. Getting this eliminated the problems.
I would recommend this to a friendYou lile that
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a marvelous concept right here keeps me up for hours
I would recommend this to a friendGift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom wanted to watch Hulu but unfortunately she didn’t have a smart tv. We got her this and she is very satisfied with the product
I would recommend this to a friendAs advertised!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, it's a Roku. They make solid products!
I would recommend this to a friendTanman
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy and I really appreciate all your efforts
No, I would not recommend this to a friend