Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect- gives 7 days free trials for all tv channels as well
I would recommend this to a friendMy points
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Roku tv express 2019 streaming media player black
I would recommend this to a friendJust perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know about this product and just love it now !
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this product because of the variety of channels.
I would recommend this to a friendGood buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku has many channels. The installation was smooth.
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the product and will recommend it.
I would recommend this to a friend- Cons mentioned:Remote control
Roku stick without power button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really disappointed with the remote control because it DOES NOT have a power button on it.. I have to unplug the roku stick after I’m done watching T.V. everytime which is a huge inconvenience. Had I known before, I would have NEVER purchased it... I should return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ray! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
We hope you're enjoying your new Roku player. Happy Streaming!
Roku Customer Advocate
Premier is a better buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product but I wish I bought the premier version
I would recommend this to a friend- Pros mentioned:Ease of use
Perfect for what I needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this roku for my parents, and it is so easy to use and set up! It was perfect for streaming services and exactly what I needed.
I would recommend this to a friend Good cheap Roku option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good cheap Roku option if you don't need 4k.
I would recommend this to a friendExcellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, I bought 3 times the same product
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my purchase and recommend this product.
I would recommend this to a friendExcellent reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace one i have had for several years after a lightning strike got its predecessor, my TV and Direct TV box.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked one up during Black Friday last year. Awesome deal
I would recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, cut my cable bill by $20 dollars a month
I would recommend this to a friendOk, but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed easily; mounting system is pretty much one-time use, and not movable; Roku remote and cable box remote interact, so I cannot use some Roku features. Over all, Firestick probably would have been better.
No, I would not recommend this to a friendThis product is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many streaming options available! Saves on cable tv
I would recommend this to a friendDoes a good job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. There have been some audio issues and screen freezes that we have not resolved yet but overall good product
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave new life to a older TV that apps no longer work on.
I would recommend this to a friendReally wanted this to work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, but only because I need one that would control my TV's on, off, and volume. This model does not.
I would recommend this to a friend