Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so now I own 3 enough said it does it all!!
I would recommend this to a friendGood item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item but probably has less RAM memory (hence slightly slower) than the Roku Premier. But it also costs less.
I would recommend this to a friendLevel 1 Streamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would absolutely recommend this for anyone that wants to stream online, with the smallest price available.
I would recommend this to a friend- Pros mentioned:Streaming
Great device for streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for streaming. But don’t like the fact you need to put your credit card on file.
I would recommend this to a friend N/A
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never ended up using this - I returned the product
I would recommend this to a friendBest thing ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive device to view a great variety of tv apps!
I would recommend this to a friendIt worked great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tool for watching Disney+ and Netflix
I would recommend this to a friend- Cons mentioned:Remote control
Very basic remote. Does not have an on/off or vol.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed that we were told that the difference between this and other devices was the speed. Honestly I don’t even notice the difference. We have 3 other roku’s. The reality is you’re going to have to use Two remotes most/all the time to turn on/off tv and to control the volume. Wish this was noted on the box.
No, I would not recommend this to a friend Good device for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I didn’t give this 5 stars is because the HDMI cord is not great. Other than that, the device works great.
I would recommend this to a friendImpressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better media player than I had expected to find.
I would recommend this to a friendGood for streaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All Roku have been good for us. I prefer the plus because it has volume buttons on the side of the remote.
I would recommend this to a friendRoku-Express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to a TV located in our guest bedroom
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it makes your non-smart TV, super smart!!
I would recommend this to a friendGreat item for dtreaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is a must have for advancing your TVs channels.
I would recommend this to a friendVery easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Lots of channels that I didn’t expect
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product ...really enjoying it. Have 3 of them
I would recommend this to a friendworks perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use a lot of apps on roku and everything works super.
I would recommend this to a friendEasy for seniors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for elderly parent, she is enjoying it.
I would recommend this to a friendWorth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so that I can watch Philo and it works well. The signal kicks off sometimes but it comes back.
I would recommend this to a friendGood for just over 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was going well until just about the 1 year mark when the warranty expired. I think this is the plan to sell more of them
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing. This sounds a bit unusual, and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
