Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 10497680
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Roku Express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall hood for second bedroom if you have wireless internet. Wish the remote had more buttons like power and numbers
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for your review, we're glad to know that you're enjoying the player. If you're looking for an Enhanced Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have the Enhanced Voice Remote included, choose from the Premiere+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Remote control
What is it for?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for old TVs. Does not support 4K. Remote needs direct line of sight with the streamer.
No, I would not recommend this to a friend ROKU ROCKS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The distinguishing feature of ROKU products is navigation. The menus make sense and it is easy to add apps, and access apps on the ROKU product. Easy install - good WiFi performance.
I would recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have just gotten a Apple Tv -- this thing works okay, but apple tv app always logs out and you have to restart for the app to work -- very annoying. Also, this remote will not turn on/off tv or adjust volume, so you need to get the upgraded remote if you only what one remote.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi, Riley. Thanks for sharing your input! We understand how you feel, and we're here to help. Please check the latest version of the app to ensure it's up to date. You may also try to remove, restart, and reinstall the app. Also, some devices have a Simple Remote that doesn’t have TV controls (Power and Volume), so you'll need your TV remote for those functions. The only new Roku devices available are the HD Roku Express and non-plus(+) models that typically come with a Simple Remote. We recommend the Roku Voice Remote to control your TV's power and volume with the Roku remote. For a comparison of remote features, please visit https://www.roku.com/products/accessories/compare. If you have further questions or need assistance, contact us at https://support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate
Returned product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product -- disliked that Roku had completely different TV channels than my other sets. Decided to go with HD box from Spectrum
No, I would not recommend this to a friendIts cool
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it because I wanted to dropped cable. Its okay sometimes it would freeze or drop signal. Overall it does the job.
I would recommend this to a friendroku remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.remote could have more buttons like volume and numbers. takes awhile for tv to respond
I would recommend this to a friendDoes it’s job but sensor can be off sometimes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor to remote connection becomes weak after a few hours. I’ve had this remote for less than a month. Overall it’s alright.
I would recommend this to a friendWorks but wonky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an inexpensive way to get streaming but the wires seem to have to be adjusted frequently to get it to work properly.
No, I would not recommend this to a friendRoku
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed okay but I decided I didn't want another subscription appliance to track.
I would recommend this to a friendRoku - Express HD Streaming Media Player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product enabled changing channels and volume. However, voice control did not work.
No, I would not recommend this to a friendLots of viewing options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a device to supplement our antenna TV system and still be somewhat economical and this fills that need for us.
I would recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impress with the quality of the product. Appears to be cheaply made and is the plan Jane of streaming.
No, I would not recommend this to a friendGreat Way to Access Streaming Content
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra money and get the model that has a voice remote. Love the streaming catalog and way cheaper than AppleTv
I would recommend this to a friendSound Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple units emitted a high pitch noise when no audio was playing, when audio played it was fine. After returning units and new ones also did the same thing, I decided to just live with it. I hooked up an old Roku unit to the same TV and the noise was not present. It's the units defective in my opinion.
No, I would not recommend this to a friendPoor WiFi performance
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While Roku streamers are great from software and user interface point of view, WiFi performance was very poor!
No, I would not recommend this to a friendSlow Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow when you are clicking. I returned it to get a upgraded one. Don’t waste your money on this.
No, I would not recommend this to a friendRoku Reviw
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Roku stick that provides streaming cable, free, however, without strong, fast, reliable Internet this product will not perform well. Making frame rates very slow but only recommend buying if fast Internet with new TV.
No, I would not recommend this to a friendroku device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.difficult to set up this roku device and cannot get local channels. being returned
No, I would not recommend this to a friendGood price and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model doesn't support 4K but it was still a good deal since it was on sale. I like the Roku user interface and I haven't had any problems with the software
I would recommend this to a friend