Customer Ratings & Reviews
- Model:
- 3960R
- |
- SKU:
- 10497680
Customer reviews
Rating 4.7 out of 5 stars with 8452 reviews
(8,452 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like having Roku! My friend installed it on my TV and didn’t have any trouble with the installation. My store experience was very positive. The Best Buy employees that helped me were very knowledgeable.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Cons mentioned:Remote control
Rated 2 out of 5 stars
Doesn't work well for travel
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the price and size, and feel I've made a terrible mistake on both accounts with this purchase. I bought this exclusively as a travel streaming device, not wanting to deal with streaming sticks; and unless you're in a hotel without a captive portal for Internet access it flat doesn't work. I succeeded exactly one time using its captive portal support with an iPhone, twice with an Android (meaning I connected to the WiFi network it sets up called Direct-Roku-something or other AND got a browser to open the captive portal), never with a windows laptop. Another negative is you can't cast to this device, it is too skimpy to support casting. If you get lucky enough to have a network without a captive portal, you better have a ton of patience. Click a button, it appears to not have caught it with its narrow IR sensor, move the remote a bit click the same button, move the remote again, click the same button, start to feel maybe you should reboot it for the 3rd time tonight and all the sudden all three clicks go through in a second and you're no where near what you were trying to accomplish. With all that said, occasionally when the stars align and I have 20 minutes to wait for button clicks to accomplish something, it succeeds in streaming video, so thus two stars.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great it was easy to install. This is a 2nd purchase
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My Roku - Express Excels!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My newly purchased Roku - Express HD Streaming Media Player works amazingly well with my TV and permits me to view an expansive offering of shows. Very easy to install.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roku streaming device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, and service. Roku gives people the easy way to disconnect from cable services.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever. Help my tv become a smart tv With out spending hundreds
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my Aunt who has cable. I'm trying to get her to ditch cable and solely use Roku! She's 66 and LOVES her ROKU devices! Best purchase!
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use great streaming service. Worked immediately. I recommend it to everyone
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So Easy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is an upgrade from a previous one. It is very easy to set up and navigate through. There are numerous channel choices with something for everyone. The unit takes up minimal space. It certainly works for me.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
Great product - cheaper option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Roku ultra in the living room. The remote for it gives you the ability to turn the tv on and off, control the volume, and do voice search. With this model, we have it in the bedroom. It doesn’t have any of those capabilities with the remote. I would honestly just go ahead and get the Ultra. The product still works great though!
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Slick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Rokus. I made all of my TVs smart with these things, including the Spectrum App. Very slick.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Deal
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, does what it says. I am glad that we purchased this, as we cut the cable TV cord. I am fine with the offerings, but we find ourselves still paying for other streaming services.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fire stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku stick works really good we love it, works great with our hd tv
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
The way to go to help cut the cord!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price for same device. Even better than Amazon. I would recommend these. If you have Spectrum this is the only compatible one. Good deal and pleased with price
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The great consolidator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy to get amc+ but now all my channels in one place. AppleTV. Netflix Prime Hulu Paramount plus HBOMAX. A breeze to set up. Hardest part was finding a wall outlet
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend Rated 4 out of 5 stars
Perfect except for no 5G connectivity
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku makes good devices, but I don't understand why the Roku Stick and Ultra are the only two devices of theirs that read 5G (our internet provider has a lot of issues with 2.4 in my building but 5G works great). Every other streaming device allows you to connect to both. It's strange, since Roku has the best interface and compatibility.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the shopping experience at Best Buy and the Roku is a lifesaver! Easy to setup and start streaming!
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, and easy to set up and use. Slim design makes it easy to conceal
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup/ good for streaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to set up. It gets all the streaming channels I need. If you don't have a smart TV, or if you have an older smart TV that won't get all the different networks, this is a great solution.
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
ROKU remote and plug in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ROKU plug in. I will never have to pay for cable or equipment again!!!!! The only reason no 5 star rating is no volume buttons on remote. Have to use TV remote for sound. I have one on all the TV'S in the house
This review is from Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black
I would recommend this to a friend






