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Customer Ratings & Reviews

$35.98

Customer reviews

Rating 4.7 out of 5 stars with 8445 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 8,445 reviews
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding another remote to the two we already have was a mistake. While having access to several streaming services is nice, it’s confusing since we already have a smart television with already logged in status.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and useful cheaper than a cable box for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t use. My tv is old and has only 1 hdmi port I like the idea of it but need to find out what kind of adapter I need to make it work. It needs the hdmi to connect to receiver. I’m holding on to it till I have time to figure it out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ROKU

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ROKU. I have several of these. Work great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! We use it all the time!! Roku is the best

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of equipment. Great value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great substitute box for cable!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very useful and beneficial internet users/tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and very easy to install and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Constant Unplugging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a number of devices, but my mom decided to get one of these instead of the ultra... and this darn thing requires reseting more often than most my other devices. It's a pain to keep unplugging. When it works, it works fine.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Nessy, thanks for your feedback. If you haven't already, check out our Support website—we have a suite of helpful articles and videos that might resolve your concern. Visit support.roku.com to learn more.

      It might help to further pinpoint the incident. For example, does this interruption happen when you are viewing specific content, or only on a specific channel? Is the channel buffering and requiring a stronger WiFi connection? Use the search bar at the top of the support page to locate exactly what you're looking for. We hope this helps to get you up and streaming!

      Roku Customer Advocate roku

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Roku express streaming device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy, a great Roku express streaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent… easy set up and use. First Roku purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work on my TV's

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not able to use it on my TV's because I believe it is because of the cable company ! When I had Verizon no problem . I switch to Spectrum and It does not let me install the Roku I I will soon purchase a New TV with Roku already installed !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough, until Roku takes away the app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to. Not the fastest, or highest quality streaming, but works well enough. Only complaint about Roku devices is that their licensing requirements often mean networks and apps end up no longer working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Not expensive, it was less than $20.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    no volume control!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good device. I did not know that "simple remote" means it has no volume control. That makes it pretty useless. I will return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product ok experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good but it arrived in a really beat up box. The batteries were already dead and the double stick tape was already used. This product was either a demo or a return. Best Buy should inspect their out going orders more closely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku Express Is a Total Disaster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku Express is possibly the worst product I have ever purchased. While watching, playing back a recording, and sometimes just for nothing, it cuts off and returns to the home screen. Then you have to make your way back to your streaming service and the show you were watching, which takes forever. Don't ever pause, fast forward, or rewind on a recording, or it is sure to cut out and return to the home screen. Evidentally, this is a common problem that people complain about on line (just check it out for yourself), and Roku simply doesn't care or bother to respond. I've since bought a Fire Stick to replace Roku and it works beautifully, even has voice commands, and it's cheaper. DO NOT BUY THIS ROKU PRODUCT!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture and sound but overheats easily.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Roku Express in order to stream youtubetv. Works great! But the device tends to overheat (producing an error message on TV). Manufacturer sent an HDMI extension cable but it doesn't work and I will be returning it to them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done what it was purchased for. To bring Youtube to a non-smart TV. It is a bit challenging in that it has no memory of what it did the day before so it I am constantly having to wait for the Youtube app to download...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clerk said there weren’t many differences in all the models. One big thing that wasn’t on this module no voice control. Time consuming and frustrating trying to find programs.

    No, I would not recommend this to a friend