Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 12221381
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Go for the upgrade.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do NOT recommend this Roku, because it lacks the microphone feature. Do yourself a favor and spend a tiny bit more to get the upgrade. You will not regret it. I had to upgrade, so this purchase turned out to be a waste.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Roku Streaming Device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku streaming device is not user friendly. It has no volume control. You have to use the TV remote to turn on and turn off the TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
We hope you're enjoying your new Roku player. Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Remote control
Disappointed with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Roku and loved it.Remote quit working so had to buy the whole new set up, not just the remote. Got this version and it was a dowgrade big time. Remote is cheap and you have to point it directly at the little tiny box or it wont work at all. Not as good of quality as original. Disappointment was big with this purchase.
No, I would not recommend this to a friend Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this hooked up to T-mobile 5g home internet and I do not have any issues with internet on my other machine, but with Roku, I do. This thing always buffers.
No, I would not recommend this to a friendno so happy customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty awsome for watching movies, however, they do lose connection alot, it is nearly impossible to miracast to them from a pc, so the quality of the product does not equal to its value.
No, I would not recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get device to work. Could have been my ignorance. Therefore i will not criticize the product.
No, I would not recommend this to a friendFirst Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We find using this device extremely confusing but it is saving us a monthly cable box rental fee, so it is cost-effective that way.
I would recommend this to a friendRoku remote replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I misplaced my Roku remote and needed a replacement. It was far more complicated than it should have been
I would recommend this to a friendlogin nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice having a bunch of apps I could use but it was very annoying having to login to each individually especially when the keyboard is on screen and you have to use the up, down and left, right keys to get around.
No, I would not recommend this to a friendNA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but the process of returning to previous choices is tedious.
I would recommend this to a friendproduct works but there are some issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works fine, but the unit seems to get hot over time the batteries seem to drain out of the remote if you charge by USB.
I would recommend this to a friend- Cons mentioned:Remote control
spend a little more if want volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this would be good for waiting rooms but with no volume control its not worth the trouble. Roku is a great product! just this one, no!
No, I would not recommend this to a friend Needs Bluetooth remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the older Roku streaming stick and prefer the Bluetooth remote over the IR version
I would recommend this to a friend- Cons mentioned:Remote control
So Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not include any control for tv. No volume, on/off, slow connecting software… No charger included and it takes at least the 2.5 watt. Personally, I don’t recommend.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please get in touch with us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
ROKU
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess we got a defective one the remote has to be at least 2 inches near sensor to work. It was my mothers and she didnt want to return it.
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a product that would Supply basic channels as well as streaming apps on a tv not connected to cable. I got half of what I wanted. It allows for some basic channels but not all.
I would recommend this to a friend- Cons mentioned:Remote control
Older version is more convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the older version for volume control and on/off button.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Kevin, we appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the Roku Express HD. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please get in touch with us through our website at https://support.roku.com/contactus.
Happy Streaming!
Elmer, Roku Customer Advocate
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than the phone app. Sometimes it doesn't respond and we have to reset. May not be compatible with older ROKU devices.
No, I would not recommend this to a friendRoku
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this roku streamer. However, it doesn't work well for me. On a daily basis, I have issues connecting to the WiFi when no other device in my home have an issue.
No, I would not recommend this to a friendOkay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is okay but sometimes it stops working I have to switch off and on again before it starts working
No, I would not recommend this to a friend