Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 12221381
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Let's Talk About Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it at all. It's pretty easy to set up, but the interface is just deplorable (It's not user-friendly at all.). I like the set up on Apple TV way better (I know it's way more expensive though.).
No, I would not recommend this to a friendGood but not Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Roku at a discounted price. The device is good however, it can be better. This Roku does not have a power button. I prefer previous versions.
I would recommend this to a friend- Cons mentioned:Remote control
DO NOT BUY THIS DEVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTE WASTE OF MONEY. AFTER ONE WEEK THE REMOTE STOPPED WORKING AND I WAS NOT ABLE TO FACTORY RESET NO MATTER HOW MUCH I TRIED
No, I would not recommend this to a friend Extra tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product very easy to install on the tv for me I am older person.
I would recommend this to a friendMeh.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best found out it's not the best one Roku has made should have bought the 4k one for ten dollars more
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Roku for a family member in another country, and I was told the Roku was a disappointment. The device didn’t have much, and many of the channels required extra charge. I personably, haven’t used this in the US. I had to return it.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Stik
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No on/off button. No volume control. Useless to watch tv without standard features. Had to use 2 remotes.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Katherine, we're sorry to hear the remote didn't meet your needs. To have a Voice Remote included with your player, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team. We hope you're enjoying your new Roku player. Happy Streaming! -Roku Customer Advocate
Not good for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Roku devices...mostly Premier and Premier +. Bought this one for a 1080p tv in the garage. The Roku Express constantly buffered. I hooked up one of my Roku Premier boxes in it's place...it worked perfectly. Returned the Roku Express to Best Buy and bought a Roku Premier to replace it permanently. I actually got the Premier cheaper than the price I paid for the Express since it was on sale that day. Even if you only need 1080p output...recommend you still by one capable of 4k.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with product. Easy to install and use, but was very limited to what I was able to watch since Spectrum and roku are at odds. Returned in two days
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Todd, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
Not great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a fan of the Roku user experience. There are better options available that cost more but are work much better than this. User options are limited and the interface looks incredibly dated.
No, I would not recommend this to a friendRoku express only USB and HDMI connectors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did NOT come with power plug luckily I had a newer tv with a USB port. The other 2 I bought 5 months ago did!! I only recommend if you have a newer tv with HDMI and USB. I also have another tv with the red, yellow, white (AV) ports... which can't use this product I have another analog with digital converter antenna for free local channels that you do not get with Roku channels unless you pay to stream them
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the apps that are on the Device. Will purchase more soon.
I would recommend this to a friendWorks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it also had a ethernet connect in case your wifi goes out.
I would recommend this to a friendTo stream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item speaks for it self. Local channel is way I got it.
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, entertainment it provides, its a great deal.
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the roku stick but these are fine. Best part of roku is private listening through the app. Great for watching with Bluetooth
I would recommend this to a friendNot good if looking for spectrum app.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it specifically for spectrum app but found out they discontinued the spectrum app 2020 of Dec. I found older reviews were misleading everyone to buy it for the spectrum tv app.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Lins, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
Great product once you learn to navigate it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good experience except trying to activate my device, I was told I need to pay a subscription of 80:00 US dollar.
No, I would not recommend this to a friend…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, if you can get it to remain connected to the Wi-Fi. When I turn my tv off it gets kicked off and won’t sign back in for days at a time sometime
No, I would not recommend this to a friendWish there were like fire sticks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product as I only have Roku at home. However. The sticky back units are trash. I had to super glue it to my tv
I would recommend this to a friend