Customer Ratings & Reviews

Have had nothing but problems with this. The roku stick was better.

I was not told i would have to pay 69.99 to get it set up when i bought it

No fault of Best Buy,but this product does not work as well as a Apple TV.

I love it i see good movies on Netflix thank you with family and friends

Return item not good service no good picture and long periods of buffering

Bought it at Christmas and less than a month later it just quit working.

Did not work for what we need. Will not recommend this to anyone

Bought this to cut the cord but it does not operate the TV.

Doesn’t work with Eero mesh routers. Don’t recommend

Was not getting more good reception stuck in-and-out

I don't receive the item till now 04/6/2020. 1:00 pm

I bought this unit on sale at Best Buy about 2 weeks ago. My TV is only 1080p HD so this box was perfect for me. It was pretty easy to set up since I already had a Roku account. I have to tell you even though I don't have the best internet this device works seamlessly and loads within 2 seconds any app on the device and I'm watching TV. Extremely quick and the best picture I've had even above premium cable. If you have an HDTV there's no need to spend any more money just get this device. I did order the one just a step above with the voice activation that'll be coming in in a couple of days. I didn't hesitate after I saw how well this little box worked. The sale price was $18.99 so how could you go wrong. I did read some negative reviews but I have had not one negative experience while using this device. Get one if it fits for your needs and you won't be sorry. It has made streaming fun again. I haven't watched this much TV over the internet in The last 5 years! Thanks BesyBuy and Roku.

no local stations nothing told us ow to use this product for a person who does not have a lot of compute experience. Should be easier to install and use.

This has worked great and was very simple to set up and start using. This was a very easy, cheap fix to having an older smart TV that didn't have the new streaming apps available. Just plug in, activate the free Roku account, and go.

This has been our source of entertainment. We have 2 at home and we use it everyday. Many free channels makes cable unnecessary. It saves you a lot of money and keeps the whole family engaged. Since there is something for every age group. The price at best buy, was the best! My suggestion is to stick it to the tv set with the provided stripe and plug it into the back of your tv if you have the slot for it since it will start and turn off with the tv which saves money on electricity. If you have a smart tv, you probably have access to it already, just use it. : ;-)

Streams well... connects well... does the job at a good price... easy platform to navigate... and lots of free entertainment...

Took me a while to learn how to use the remote. Very good product for price. Need a simpler setup for people who only want to use the free services and don’t want to put a credit card on file.

Easy to use takesup very little space. Very happy.

Excellent device. So easy to navigate and there are a ton of apps.

Don't kill yourself going for the $100+ models if you don't have a TV with all the bells and whistles. This thing is pretty good. If you have an older Smart TV like I do that's getting outmoded, this is a great way to go and get some more life out of it. If you have HDMI 1.4b, go for the Express+, if you have HDMI 1.4, go for this one! It's a cheap, functional, convenient way to bring all your per-purchase apps, premium services, cable channels and broadcast TV together. One of my best purchases to date. Gets a 4/5 instead of a 5 because you have to sign into each cable broadcaster individually. Still REALLY COOL.