Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 12489798
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Better than the competition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well for what I wanted it for. 4g phone for hotspot with 1-2 4g bars streams clearly most of the time but it will stream at 1960 looks if it can't get the full hook.
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, Kids Love this remote. And it cuts back on cables.
I would recommend this to a friendRoku
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite little gadgets in the house. Got some awesome channels
I would recommend this to a friendRoku Freedom
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cut the cable, Best Buy had it at a great price. I bought more the one.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We have it in my grand children's room. There have been no issues.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do not need or want the voice control this is the option for you . Works well.
I would recommend this to a friendMUST HAVE STREAMING MACHINE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is a must needed for accessing live tv and streaming services.
I would recommend this to a friendPerfect purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a roku for my basement tv to put the spectrum app on it. Works flawlessly and I’d recommend this product to anybody.
I would recommend this to a friendEasy to set up, easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this only for the Xfinity app so I can watch Xfinity in the bedroom. It works just fine.
I would recommend this to a friendPerfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to a smart TV. Using with my 19" kitchen TV to log into all my TV Apps.
I would recommend this to a friendRoku Express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well - pay one time as opposed to renting box from service provider
I would recommend this to a friendVery simple setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my forth Roku device. The first of the newer express models. Other than the physical change on the outside, I can't see that big of a difference in performance. My family and I really enjoy using our Rokus.
I would recommend this to a friendGreen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I have to take my schedule tomorrow morning to get my nails cleaned and then go to bed and watch a movie
I would recommend this to a friendGreat for streaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. We we're able to save money on or cable bill by getting rid of the cable boxes. We now use the cable app.
I would recommend this to a friendStreaming 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device wish I hadn't waited to purchase. Already recommended it to friends looking to ditch cable.
I would recommend this to a friendNo AC Power Plug Included
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I probably should have done more homework before buying this Roku unit. I purchased it to upgrade an older HDTV. I don't even know if the unit will power up since it DOES NOT COME WITH AN AC POWER CORD! It only comes with a USB power cable. My older HDTV is not equipped with a USB power outlet and neither does any other component in the system I want to use this with. This Roku is not 4K and can only be used with a standard HDTV. As most TVs are 4K these days, that means that this unit will be install primarily on older HDTVs. A product design that assumes the availability of a USB power outlet on TVs that didn't have that feature yet is a fatal flaw. This means that you have to buy an AC adapter if you want to use this unit. Best Buy does not sell this adapter and the Roku website is sold out. This is my first experience with Roku and it is a complete fail on their part. This is the first time I've ever bought a product that wasn't ready to use right out of the box. Forcing people to have to go back and buy an accessory item just to plug the product into an AC outlet is an unforgivable omission and hassle. My first impression of Roku is that they are a rinky-dink outfit too chinsey to supply what you need for their product to work!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Bill, thanks for taking a moment to share. We're sorry to hear that it didn't work out. We appreciate your feedback. Please know that each Roku player will have different power requirements. The power adapter was removed from the 2022 Roku Express because the player is low power enough to be powered by nearly any TV via the TV's USB port. Removing the power adapter also helps reduce clutter and hanging cords. In the meantime, use a regular power adaptor that you believe works and check it. If you happen to have an issue with your Roku device not powering on, we recommend you visit us online at support.roku.com/contactus to get in touch with chat support.
Thanks!
Roku customer Advocate
Roku the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome article, best purchase ever made. I recommend it
I would recommend this to a friendMakes your tv smart
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for an older tv in our bedroom so we could watch Netflix and other streaming channels, works great
I would recommend this to a friendGreat for kids room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly am very pleased with the curbside service. My order didn’t take long to process or pickup...great service
I would recommend this to a friendSales pitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy at a great price so buy at best buy today
I would recommend this to a friend