Customer Ratings & Reviews

I am just not digital oriented. My grandson installed and it worked while he was here. I did not learn then how to make it work. I need a knowledgeable person who can visit and insure all of my electronics work and I am trainef

Works perfectly and looks amazing on a 4K T.V. Would recomoned for anyone who doesnt have a smart T.V.

I have had Apple tv and in my opinion it is worth the difference

Its amazing how easy it is to install Roku. Even better, i ordered on BB and picked it up the next day!

limits availability - not easy to set up - needed a lot of help

Spend the extra money to get the next model up. Overall good

Didn't like this product. Kept getting error message while trying to stream. Looked at the blogs and this error appears to be a normal thing for this product. Followed directions regarding restarting and unplugging with no resolution. Returned item for similar, popular streaming device.

Great product and good quality looks slick design lovely

if could give this item 0 stars i would. I bought 2 remotes and both stopped working in less than a month of buying them

Great addition for our cabin. We can get movies, local news, etc. Much less expensive than DISH.

performance is not impressive there are more robust options

We were really disappointed with this Roku. Setting it up was more complicated then it should have been, once setup Disney+ would buffer so much it was difficult to watch anything. We’d have to login to our Hulu account every time we’d want to watch it. There also isn’t a way to just power off the roku, the only way is to set a timer and the least amount of time is 30 min. After a few days we returned it and bought an Apple TV. The Best Buy employee told us this particular model gets returned a lot.

Went there to buy a Roku stick for the tv, get home and set it up and notice the batteries it came with was for an rc car and then finally plug it in to log into my account to see someone else is logged into all the streaming services. This store ILLEGALLY sold me a used item WITHOUT disclosing it to me that it was used and returned and they put it on the shelf. Called the store just to be forwarded to corporate and they tell me to just waste more gas and bring it back and they’ll replace it free of charge like I broke it or something.

great product just not what I needed at the time but good

I guess it worked? I was disappointed that Roku wanted a CC to work. I have internet/services. I was trying to "Bluetooth" an older TV to my network. I learned this was not the technology I wanted. It is in the landfill now.......

Great product, love that it comes with everything needed, from batteries to an hdmi.

I love this Roku streaming device. And Best Buy had it 1/2 price before Christmas!

I bought this brand new at a Best Buy store. After a couple trys I was able to connect it to my wifi. Then I got a message saying the Roku needed to be updated. I could not get it to update. I think Roku stopped updating this product. I took it back to the store. I decided to try an Amazon Fire Stick and was going to purchase it at the Best Buy store but Best Buy would not Price Match the price I found on Amazon. So I bought it from Amazon. ONE STAR goes to both Roku and Best Buy.

I bought two to trade out a few cable boxes and they worked fine for almost 2 weeks and then all of a sudden they stopped connecting to the internet. I was on the phone with my internet provider for a day and a half and there was no problem on their end, as the Rokus were the only devices not connecting. Tablets computers, smart TV's and another streaming stick (3-year-old Amazon Firestick) were still able to connect to the internet. When I tried to return it, I had barely missed the 15 days return policy, which means I'm stuck with 2 Rokus that do not work. I tried the troubleshoot recommendations but they did not have any resolve and the help center is closed for COVID.

junk if u ask me. i set it up and worked fine, but as soon as the tv got turned off and turn back on for later use the audio didn't work properly. had the rest every device every time. I returned it thinking i got a bad device and the 2nd did the same. i turned it back in for the 4k model worked perfect ever since.