Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy remote link. Get all your channels in one place.
I would recommend this to a friend - Pros mentioned:Ease of use
Recommended with Suggestion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to follow the directions and easy to install. We are very skeptical in providing credit card information and is hoping that they do not do this just like the Amaxon stick.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku fan for life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We keep buying Roku for our TVs and our friends do, ent on how easy the Roku player is to stream. This one was actually a gift and that person loves theirs. Keep it up Roku
I would recommend this to a friend - Pros mentioned:Ease of use
Great Geek squad support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as expected. Anthony, the Geek squad rep, who installed it was very polite and knowledgeable when we asked him questions.
I would recommend this to a friend - Pros mentioned:Ease of use
Bye Bye cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is....who needs a huge cable bill when this device gives you sooo much more without the monthly fee of cable....it's like free cable. I'm impressed with this purchase. Two thumbs up!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and easy install. Roku has lots of links to not just popular streaming services (Netflix, Amazon, Hulu, etc.), but also cable TV and national networks (Spectrum, ABC, NBC, etc.).
I would recommend this to a friend - Pros mentioned:Ease of use
Additional Roku's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the Roku I had so I purchased more for the other TV's in my house. It is the best option for where I live to watch tv! I have Hulu, Netflix and Sling all in one place.
I would recommend this to a friend - Pros mentioned:Ease of use
Showtime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it to download the Spectrum app on a tv so I wouldn’t have to pay for a box.
I would recommend this to a friend - Pros mentioned:Ease of use
Super easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for an outdoor tv. It's super easy to connect and disconnect to put away when it's raining and things. Always love roku ease of use for various apps.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents -- in their 80s. They love the world it has opened up for them.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and very easy to use when you want to kick back and relax
I would recommend this to a friend - Pros mentioned:Streaming
Nice work Roku!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is the leader when it comes to streaming devices, even with their least expensive device.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku Express
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up. I'm certainly saving money by getting rid of cable and I wish I had done this sooner!
I would recommend this to a friend - Pros mentioned:Ease of use
Is it supposed to work this way?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, seems to work well but is always asking me to login to YouTube or YouTubeTV when I turn on the TV.
I would recommend this to a friend - Pros mentioned:Overall performance
good streaming option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and no problems so far; definitely worth the price of purchase
I would recommend this to a friend - Pros mentioned:Streaming
Ditching most of cable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were downsizing the Cable and so this is working great for us. Lots of streaming things free and paid services work great!!
I would recommend this to a friend - Cons mentioned:Remote control
Works fine if you’re wanting to economize.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. However, we wish we’d have spent more money to get a remote you can speak into. Typing in searches is an unnecessary pain.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Clayton, thanks for sharing your thoughts with us. We have a variety of models with different features to cater to our customers' needs. If you want a Voice Remote with a power/volume button, you can choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. For more information, please visit our helpful comparison chart here: https://www.roku.com/products/compare. We are here to help you find the best Roku device for your needs.
Thank you for choosing Roku and Happy Streaming!
Elmer, Roku Customer Advocate
- Pros mentioned:Price
Roku Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using Roku devices for 10 years and needed an upgrade for one of them. This one has worked just as expected. Great price and much more responsive than the one we replaced.
I would recommend this to a friend - Cons mentioned:Remote control
Sales people need to be more helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these Roku streaming systems. We out them in two older TV's and didn't think we needed the ones for 4K. The sales person agreed, but she didn't explain that the remotes were different. Had we know that the 4K unit's remote controlled the tv, we would purchased those units instead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Craig, We appreciate you choosing our products and sharing your experience. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please contact us through our website at https://support.roku.com/contactus. Your feedback is essential and helps us improve our products and services.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
Great for iphone users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So amazing for iPhone users! really easy to use and airplay works great
I would recommend this to a friend