Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Roku Streaming Adapter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great! I bought for my parents to stream at home so that they would have to worry about paying for cable! Very easy set up!
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and easy to use. Great to have for all the apps to use on it
I would recommend this to a friend - Pros mentioned:Overall performance
Great streaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of this model and so far no problems. I will be cutting the cord soon and hope these do the trick for my situation.
I would recommend this to a friend - Pros mentioned:Overall performance
Better than fire stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my guest room because I didn’t want to spend the big bucks on a Apple TV for a room I’m rarely in and well worth it.
I would recommend this to a friend - Pros mentioned:Price
One for each room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought three of these. The price was right and they work perfectly.
I would recommend this to a friend Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product easy to connect, a lot of channels about the apps that you can download worth the money
I would recommend this to a friend- Pros mentioned:Ease of use
Roku makes streaming easy to cut the cable.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku set up easily and streams regular tv and subscription services beautifully. Only concern is sometimes the signal drops in the middle of a show and it takes a few minutes to reset. Cable is easier, but this is more flexible and much more reasonable to not pay monthly outlet charges.
I would recommend this to a friend Money in the Bank
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These devices pay for themselves in no time. I am saving $190 per month using Sling Blue and an antenna vs my old cable package. Plus the Roku opens up a new source of free programming.
I would recommend this to a friend- Pros mentioned:Ease of use
Unbelievable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old "dumb" set works great, but I wanted to have ROKU TV. The ROKU EXPRESS was the perfect solution. It works like a charm and it's very user friendly. You can't go wrong with this device.
I would recommend this to a friend - Pros mentioned:Ease of use
Great basic Roku
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these to pair with my TV's in my camper. They work great. Can use them off your phone to stream to it if you don't have internet.
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I wish I would’ve gotten one a long time ago. Was able to get rid of my cable box as well. Everything you need for entertainment is right here with Roku.
I would recommend this to a friend Great purchase !!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my kids , I loved how complete it was packaged. Includes batteries. The manual is easy to follow. Easy setup. Loved the streaming my kids can do now .
I would recommend this to a friend- Pros mentioned:Price
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for $20 if you don't have a smart TV I use it all the time when my friends come over
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Roku stick passed away and this replacement did the truck.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a problem with them still don't and Best Buy is great.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku Streaming Player
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this as a replacement for my parents who were using a much older model. We love the convenience of the Roku products.
I would recommend this to a friend - Pros mentioned:Ease of use
A new way for an old timer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I had a difficult time using the Roku. Friends told me to disregard the instructions. Just "play" with it. Previously I just turned the tv on and watched. Once I realized the "apps" it came together. A lot can be done with the Roku. Suggest you read the instructions.
I would recommend this to a friend - Cons mentioned:Remote control
Sales people need to be more helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these Roku streaming systems. We out them in two older TV's and didn't think we needed the ones for 4K. The sales person agreed, but she didn't explain that the remotes were different. Had we know that the 4K unit's remote controlled the tv, we would purchased those units instead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Craig, We appreciate you choosing our products and sharing your experience. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please contact us through our website at https://support.roku.com/contactus. Your feedback is essential and helps us improve our products and services.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
Excellent and great value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Roku that my husband and I have purchased. We use both of them every day and find them very easy to use once you go through the activation and set up process.
I would recommend this to a friend - Pros mentioned:Ease of use
Senior Citizen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install and works as expected. Good way to get started streaming. Go get it!
I would recommend this to a friend