Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Works exactly like it should
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku Express is a little slower than its more expensive & bigger counterparts and the remote needs a line of site to the transmitter to relay inputs. Other than these two trade offs for the cheaper price, it works exactly like it should and I have not encountered any issues yet.
I would recommend this to a friend Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Wrong one . Need to get another model
No, I would not recommend this to a friendCheap and works very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not expecting much from this model as it’s the cheapest model, but I’m impressed. It’s quite snappy and it doesn’t lag. WiFi connection is also strong and apps load quickly.
I would recommend this to a friend- Pros mentioned:Ease of use
Great travel compnaion.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is east to set-up. bought for travel so i don't have to worry about finding something I like to watch
I would recommend this to a friend - Pros mentioned:Overall performance
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. It was time to upgrade. Roku never fails me.
I would recommend this to a friend - Pros mentioned:Ease of use
Fast, efficient streaming player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in, turned everything on, and was streaming movies in 5 minutes. Seamless, simple instructions and inexpensive way to get to movies and lots of channels.
I would recommend this to a friend - Pros mentioned:Price
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good product for a really grwat price
I would recommend this to a friend - Pros mentioned:Ease of use
Love my roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our Roku! Simple set up, easy to use, now I can stream my favorite shows and not spend a fortune on cable
I would recommend this to a friend - Cons mentioned:Remote control
great for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great most of the time it has locked up or when we use remote sometimes it wouldn’t do anything like move to the app we want. we don’t have a lot of apps to move to
I would recommend this to a friend - Pros mentioned:Ease of use
Ford Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Roku! Great Interface and so easy to use!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Very happy cuatomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. I purchased this for my mom, who didn't want to get a bigger and smarter tv. With this Roku, she is able to stream Netflix on her bedroom TV.
I would recommend this to a friend - Cons mentioned:Remote control
Works fine if you’re wanting to economize.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. However, we wish we’d have spent more money to get a remote you can speak into. Typing in searches is an unnecessary pain.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Clayton, thanks for sharing your thoughts with us. We have a variety of models with different features to cater to our customers' needs. If you want a Voice Remote with a power/volume button, you can choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. For more information, please visit our helpful comparison chart here: https://www.roku.com/products/compare. We are here to help you find the best Roku device for your needs.
Thank you for choosing Roku and Happy Streaming!
Elmer, Roku Customer Advocate
- Pros mentioned:Overall performance
this is the way to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent! works great. too bad i didnt know about it sooner, i could have saved a bunch of money i spent on cable!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use!
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Very user friendly. I recommend for elderly.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stick so much to see for free, more better than the Amazon stick and now I have both.
I would recommend this to a friend - Pros mentioned:Ease of use
Should have kept original
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Hate that I have to login to everything again. Hate they the hot keys changed from original device and can’t be reassigned to my favorite channels
I would recommend this to a friend - Pros mentioned:Ease of use
Streaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It really helps me stream all of my tv and media. It's alot of tv and media to watch. Great and easy for children to watch.
I would recommend this to a friend - Pros mentioned:Ease of use
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple install. Was watching shows within 5 minutes of starting the hook up.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Unit for HDMI ready TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great if your TV is HDMI ready. So easy to use. Just plugged it in, follow the setup for my TV brand and enjoy! I love it! Thinking of saying goodbye to the Cable company, now. Does Not work on my older TV. I will have to get the plus unit or a new HDMI convertor cable.
I would recommend this to a friend - Pros mentioned:Price
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product allows Xfinity streaming on any TV as well as most popular streaming apps. Priced very reasonably and functions just as it's supposed to.
I would recommend this to a friend