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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8440 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 8,440 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to Use, Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made it easy to upgrade our old bedroom TV to basically be a smart TV. It's easy to use, inexpensive. Although I haven't tried this feature yet, the ability to use an app to listen to audio on your phone or tablet sounds very nice, to avoid waking up the other person.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Roku for several years and ours was not performing well. We decided to check into another and was shown the Roku Express. We thought we would try it and wow what a difference. The speed is great and so much easier to access different channels. Would highly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did Not Disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much that a purchased a smaller version for another TV and will be buying a 3rd to get rid of some Xfinity boxes. Very easy to use and has more than enough apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love Roku, just not the remote with this one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROKU has been a great save on both a TV I have at home for my son and then this one that I bought for my wife's parent's TV that no longer is smart :o) It saved them from having to buy a new TV. The menu is great and the app's load fast. ROKU is very easy to use. My biggest frustration with this model is that the remote does not have the capability to control the TV volume. -1 star for that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Big punch, Small package

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my Roku 2 that was becoming slow and glitchy. I got this in a deal of the day sale. I use this on my 24inch tv that I have in my dining room/office. I was surprised that a device that is smaller than my wallet has such a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    More to watch than Cable TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister. I already have 2 of these. It was so easy to set up. It seems that now she is watching more YouTube videos via Roku than actually watching TV. You can choose whatever you want to watch at your convenience. She is hooked! Eventually, she will cut the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great this roku works on any tv it’s very fast and efficient, the best part that it’s cheap, I like the controller it’s very useful and Easy to use I recommend this if you don’t have a smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy set up, worth every penny spent. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Makes my TV smarter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for non-smart TV. Easy to operate. Small profile. Power obtained from USB cable. Picture is great for a 40 inch television

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good, it makes it easy for you to watch your movie programs like cable channels if you don't have a box and if your TV is not smart, it has very good functions and is very easy to use, I recommend it because it has a very comfortable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roku Express works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Express was easy to set up, works great. Have enjoyed adding programming to the TV so there's something to watch when the regular broadcast channels are a tad lame.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy something simple that my parents could use and I picked this device and let me tell you, it’s actually great! It’s easy to set up, it’s fast and very responsive. It connects to the internet very easily and never lose connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Put it in daughter’s room who is home from college. She is able to watch all her shows. Hope she doesn’t decide to take it back when she leaves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great streaming device for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me access to all the channels I'm looking for. Very few buffering issues (if any). amazing value for the price. I've used the double stick tape to attach to the side of my TV and it looks like it was meant to be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for Xfinity TV. It saves you on a box fee every month and you can watch outside as long as you have wi-fi. It was the purpose of buying it since my tv is already a smart one without the app. It’s pretty fast and has slot more to offer as far as apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so valuable and powerful for the price it is hard to believe. It was easy and straight forward to install and get running. I initially thought I needed a DVR but the Best Buy staff listened to my needs and I appreciate it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent, Easy to Use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with our new TV because the new TV did not have a few apps we wanted. The Roku is very easy to set up and very easy to use. Never any issues with lagging or crashing. It does what it’s supposed to do and is much better than the Apple TV in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great decently easy to use price is less that Amazons version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE Roku Express!!!!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roku Express and we have three of them now! This is the easiest way to turn your TV (even older models) into a super smart TV! I cannot say enough about how impressed I am with this technology, it's life changing, thank you Roku!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great For Our Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure there are better models of Roku out there. But for our needs, which are 2 rarely used TV's, this is perfect and the price was excellent. Easy to set up and use. Saved me $20 on my ridiculous Xfinity bill, because I could return 2 boxes that they charge rental on.

    I would recommend this to a friend