Customer Ratings & Reviews
- Model:
- 3960R
- |
- SKU:
- 6513641
Customer reviews
Rating 4.7 out of 5 stars with 8439 reviews
(8,439 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
You may also need a separate adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Roku did not support Prime Video, so I upgraded to this Roku Express. HOWEVER, the package does not indicate that a separate AC power adapter (not included) is needed if your TV does not have an available USB port. Otherwise, this basic Roku is easy to install and simple to operate.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works on any TV, awesome! Easy to use and manageable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great product. I stream daily and it makes streaming easy with everything on one screen.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Remote control
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on a non-smart tv set. Glad this one does not have the volume and silent switch on the side so when you pick up the remote you dont hit those by accident.
I would recommend this to a friend Rated 5 out of 5 stars
Just what I needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Works perfectly with my older tv. Easy to navigate with the Roku Stick. Easy to add apps.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Very Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful and this device was in stock. Nice price also. Easy to install, compact, and nice handling.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Good deal for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great investment on an old TV. It improved the picture quality and is easy to use for my kids. Great investment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart buy-Roku Express
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son who is starting out on his professional career. He uses this every day and finds the use easy. For young professional who don't want to invest in expensive cable TV service fees.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Streaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great for streaming your favorite apps. Works great using your wifi. Easy to install. Highly recommend this item.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Remote control
Rated 4 out of 5 stars
Cheap way to make dumb TVs smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and was cheap. I would prefer the "higher level" remote with volume controls (or the one up from that with volume and mute), but I needed a bunch of these, so I went with the cheapest option.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Great option for kids
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a few Roku streaming sticks. I like that this one connects with a more standard HDMI cord for a few reasons - one being the fragility of the streaming stick connection, especially with toddler boys. I also like that the remote has a Disney+ button instead of HULU, although the best move would be to make these programmable. You have to actually angle the remote at the device to get it to work, unlike with the Roku sticks. It's well worth the difference in price.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roku! Works great - pulls in all streaming apps I could ever want to watch.
I would recommend this to a friend - Pros mentioned:Ease of use, Streaming
Rated 5 out of 5 stars
Nice unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Works great. The tv I have this hooked up to is not 4K so this works great. Responsive and steams HBO, Netflix, Hulu, Disney + with no problems.
I would recommend this to a friend Rated 5 out of 5 stars
excellent product for streaming video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku express offers an impressive feature set for its low price. It supports the latest 4K, HDR10, and WCG video formats and Dolby Atmos for audio. Its redesigned Wi-Fi antenna supports faster 802.11ac and also improves reception compared with previous models. Its RF remote has dedicated power and volume controls for your TV, works through walls and cabinetry, and lets you search with voice. Roku’s iOS or Android app lets you watch shows and movies with headphones to avoid disturbing others. Finally, this HDMI stick is super easy to set up, has a convenient design, and gets all the power it needs from your TV’s USB service port.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Remote control
Rated 5 out of 5 stars
Great cable alternative!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cable alternative! Saved me alot of money with so many free channels! i put this in my grandchildren's room.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Roku Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the price and ease of use. I bought it for a small tv in my guest bedroom. It works well
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fast and easy user interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Roku, it is so much better than the smart TV user interface I have in my older TV. It is very fast and easy to use and it also has the Formula 1 TV app.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 3 out of 5 stars
Wifi Capability Not the Best
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roku isn't the best when it comes to connection. Granted, I do have 7+ devices connected to my WiFi with 400 Mbps but none of my other devices have issues with keeping connecion. This roku takes 20 minutes to find a connection. I did a factory reset and nothing happened. The Wifi router is literally outside my room and yet the connection fails everytime.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We appreciate the effort you took to address the issue, but no worries, we're here to help. To start, please try connecting to a different network, such as a Mobile Hotspot, to determine if the problem lies with your Wi-Fi router or Roku device. If you can establish a connection, ensure that your device is running the latest software version, as this will significantly enhance its functionality and provide access to the most recent features. To check for updates, navigate to Home > Settings > System > Software Update > Check Now. If these suggestions do not resolve the issue, please reach out to a member of our team for direct assistance at support.roku.com/contactus. Thank you! Elmer, Roku Customer Advocate
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Simple is Better Sometimes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic Roku device that allowed me to the service I needed on a small tv in the kitchen. Great product, simple to install and to use and at a good price.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect for a bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it’s works so great in my BR I am the main box in the living room. This took no time to set up.
I would recommend this to a friend






