Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy Setup, tons of Services
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Setup, tons of Services, got this for my parents to use, replacing an older apple tv. We were getting very frustrated with apples continued habit of claiming "your device is too old" to support a service or app it used to support. Had it with iPhone and their entire user environment. My parents were very nervous to switch from an apple product, while they've been very frustrated over the last couple of years with declining products and services, they are still used to the interface. Took them less than 10 minutes to get the hang of the Roku. Easy setup, easy install, and the hardest part was remembering the passwords for our various services. So far no complaints, also their surround sound system sounds noticeably better than the apple tv did with the same apps, so that's a bonus.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Great for multiple streaming channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for guest room, so visiting family could watch disney, Netflix and others. Easy to install, use and takes up very little space. Definitely worth the money.
I would recommend this to a friend - Pros mentioned:Ease of use
Best streaming media player
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good if you want to watch Chinese TV. It is easy to set up to use with your old TV, It is equally for you to get a smart TV.
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well on sale just needing a wall plus and ready to go
I would recommend this to a friend- Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works as it should. No problems.
I would recommend this to a friend Would highly recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my grandma to make it easier and she loves it!
I would recommend this to a friend- Pros mentioned:Ease of use
Roku Express - upgrade to get more streaming!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade Roku product! Bought it to get Peacock on my wife's "home office" TV, along with the other channels she likes to watch. Works perfectly! Thank you!
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Tremendous Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple installation and very user friendly! Product works great!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Roku is a great way to save money on movies and TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is so easy to install all you have to do is plug it in. it does the rest. I went with a basic less expensive version which serves its purpose but if you watch a lot of TV or movies I would spend a few more bucks and get the extra bells and whistles.
I would recommend this to a friend - Pros mentioned:Ease of use
Better than FireTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best device on its class, easy to install, use and handle, has all the TV apps needed, and lot more to get.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a breeze to install on the bottom of my TV. Even works with my old Roku's remote. I'm especially enjoying the free Roku holiday movies.
I would recommend this to a friend - Pros mentioned:Overall performance
Glad I switched from fire stick (that rhymed)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my roku. I had fire stick forever. It died. Saw roku and thought it was a better deal, so glad i did. No problems, working like a charm.
I would recommend this to a friend - Pros mentioned:Overall performance
Don't be shy--try this product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For those wondering about this and shying away from streaming, the set up is SUPER easy!! I have one in each bedroom and living room. I bought 2 for my mom who lives in a rural areas. She has 15 Mbs top internet speed and they work beautifully!! She is not super techy, but she now knows how to use and re-set up her devices. AND we have saved so much $$ with Roku!! I have had mine for almost a year and have saved a TON of $$.
I would recommend this to a friend - Pros mentioned:Overall performance
Might need power adapter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great. If your tv does not have a USB connection the guide says to use a power adapter like your phone has for power. I still had to use my phone adapter because I got a message that my USB connection isn’t providing enough power.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello Roman, help is here! As a quick fix, we recommend using an adapter with a power output of 5 Volts and 1 Amp (1000 mA) or a regular phone charger adaptor and plugging it into a wall outlet. Connecting to a wall outlet has the added advantage of ensuring that your Roku streaming player doesn’t need to power up each time you turn on your TV. This means your player will be ready to use faster than if it were connected to the TV. For more information, please refer to this link: https://support.roku.com/article/217787747#section-2. If the issue persists, let us know at http://support.roku.com/contactus.
Thanks!
Roku Customer Advocate
- Pros mentioned:Ease of use
Roku Reliability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you can consider this their entry level model, but it fills a need we had to be able to stream programming on a small kitchen TV. The unit hooked up easily and once we established WiFi it automatically updated the software. We have other Rokus and this works just as well as the others. Easy remote, clear menu options, quick response to remote commands.
I would recommend this to a friend Looking for this kind of device best buy helped me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the Roku. easy to set up and works great. Great customer service
I would recommend this to a friendRoku Express HD Streaming Media Player w/HGMI Cabl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does everything I needed and was quick & easy to set up. Works well, turned my older dumb TV (flat Screen ) into a smart tv....
I would recommend this to a friend- Pros mentioned:Ease of use
Roku Express is User Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was an upgrade and replacement for an earlier version that had worn out. Installation was a snap; adding desired streaming platforms was easy; and, using it fits the bill! Viewing select programs is easier than when I was tethered to cable, and it is a lot more cost effective. I highly recommend the Roku Express.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy set up very small and compact device
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Remote control
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than just the Amazon firestick. Only regret is I got the cheaper version without the volume control in the side. Works great though.
I would recommend this to a friend