Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised. No problems at all. Great product
I would recommend this to a friend - Cons mentioned:Remote control
Fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the remote had a channel up and down button .
I would recommend this to a friend - Pros mentioned:Ease of use
Really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy set up. Easy to use and works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Not bad for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good interface and easy to use. Fairly responsive.
I would recommend this to a friend Roku dissatisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item had someone else's login information on it when I plugged it into my TV. Then after 2 weeks it displayed a message that I needed to plug it into the wall because my TV wasn't generating enough power. Mind you I had just previously been using a Roku device on this same TV without any issues.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Kama, thanks for letting us know about this. Here's a helpful tip to troubleshoot low-power warnings: https://support.roku.com/en-ca/article/217787747. If you need help, contact our support team at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we're eager to assist. Thanks, and Happy Streaming! Roku Customer Advocate
fast and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and reliable. I like Roku products. Only comes with usb/power cable, no plug-in square, so i deducted value for that
I would recommend this to a friend- Pros mentioned:Ease of use
Great deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions were straight forward and easy to follow.
I would recommend this to a friend There is Roku and then everything else
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition for any TV. This is the second one we bought. One for "dumb"TV to give it ROKU And one for a other smart TV ROKU is just the smoothest and best TV software/hardware
I would recommend this to a friendRoku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install. I love the feature where you can stick the box to the TV in order to have it out of the way. The remote is also super sleek, we like it more than our tvs remote.
I would recommend this to a friendGreat Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at the local store!! Bought the wrong one first and an easy return and exchange, also phone support great.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, small and compact. Great display.
I would recommend this to a friend Purchase this item for Savings on cable bill
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying out 1, may get another for additional use. Using spectrum wifi so it seems to make sense to remove the cable boxes to save money. It’s all about savings these days Thanks spectrum
I would recommend this to a friendWorks fine, but no volume control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my minimum requirements, but does not have volume control. The USB plug-in works great for my limited space tv receptacle.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello, Allen. Thank you for choosing our products and sharing your feedback. Some devices have a Simple Remote that doesn’t have TV controls (Power and Volume), so you'll need your TV remote for those functions. The only new Roku devices available are the HD Roku Express and non-plus(+) models that typically come with a Simple Remote. We recommend the Roku Voice Remote if you want to control your TV's power and volume with the Roku remote. For a comparison of remote features, please visit https://www.roku.com/products/accessories/compare. If you have further questions or need assistance, contact us at https://support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate
- Pros mentioned:Ease of use
Easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. It works and there was much rejoicing!
I would recommend this to a friend Work great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product bought it for my mom and she loves it very very much but one for my TV in the back room a year ago and it still working great
I would recommend this to a friend- Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy set up, works great..highly recommended
I would recommend this to a friend Great for older model, smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for a few weeks now just plugged it in the usb of my tv program and watch shows
I would recommend this to a friend- Pros mentioned:Overall performance
Going to need another for Bathroom TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working with it....................................
I would recommend this to a friend Great device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Allowed me to keep my old tv and still be able to watch Apple TV+. Perfect.
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interface is great on Roku. Compares to the leading cell phone ios
I would recommend this to a friend