Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 8439 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 8,439 reviews
  • Rated 5 out of 5 stars

    New Roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. We think we get an even clearer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free t v vs. expensive cable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got tired of paying the high cost of cable so i canceled and bought this instead. today i enjoy watching t.v. and do not miss the cable or high monthly bills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for our littles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the kids TV in their room. It is much more convenient than the Google Chromecast since we do not have to worry about the phones being hooked to it. The remote is easy for them to use and we like that. They do not use it much, but when they do, it's appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work perfect. I thought I was going to have to buy another tv this worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting the cable was never easier. Roku has always been good for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine, but no volume control

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my minimum requirements, but does not have volume control. The USB plug-in works great for my limited space tv receptacle.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, Allen. Thank you for choosing our products and sharing your feedback. Some devices have a Simple Remote that doesn’t have TV controls (Power and Volume), so you'll need your TV remote for those functions. The only new Roku devices available are the HD Roku Express and non-plus(+) models that typically come with a Simple Remote. We recommend the Roku Voice Remote if you want to control your TV's power and volume with the Roku remote. For a comparison of remote features, please visit https://www.roku.com/products/accessories/compare. If you have further questions or need assistance, contact us at https://support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Good addition for your tv.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Roku to add extra channels that were free as well as a place to keep and watch my digital copies of movies I own. I am very pleased with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty little device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nifty little device. I use it with my bedroom tv. It has all the video apps I subscribe to and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy choice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with roku. I noticed they have the most options for app downloads beating Amazon’s firestick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The works in a small box.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great; no hassle, choices for streaming services (abounding)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This replaced an old Roku, good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Rokus on all of my TVs. The oldest was a Roku 2 and was not always working with some of the streaming networks. I decided to update it with a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY TECH

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HARD TO FIND EQUIPMENT LIKE ROKU DURING HOLIDAY SEASON WAS A BREEZE AT BEST BUY...THANKS TO PROFESSIONAL HELP & FAST SERVICES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku remote

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my roku and glad i could get a neew remote whwn it broke

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    So far the best streamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I like Roku'I have used them for a few years now. The only thing I don't like about it is that the remote does not turn on or off the tv or have volume control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so Good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem I had was the recommendation of plugging it into a wall unit. The second time I connected it, it didn't work. I thought it was broken already, but when I used the USB to plug it into the TV it worked. Otherwise it is working fine now. Too new to tell though. O

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very useful product. purchased 4 Rokus and using them with each Television in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Express

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is the addition oif voice. Make it simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Roku

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Roku purchase, only one 'died' when my house was hit by lightning! It was also our first and ended up out of date! This order arrived in 2 days!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love cutting to cord!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much free TV! Also use for SLING. Went from paying over $100 for cable to $30 for a paid service. Also use for PlutoTV which has tons of free content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. What I wasn’t familiar with is the “difference “ in each hand held device. They all work , but some have more controls. Ie: volume

    I would recommend this to a friend