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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8436 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 8,436 reviews
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Easy Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to borrow my sons PlayStation to watch Netflix anymore. Easy access, can watch Hulu, Disney +, Netflix, and more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the older generations!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how "easy" streaming could be. My kids tried introducing it to me via Netflix and it was TOO MUCH for me to try to navigate and figure out what to watch. However, my mother recently started streaming and bugging me to try it and get away from cable/satellite. So after some time and research, along with getting an ad for a different stream "channel"- Philo I wanted to give it a try. So when I went to Best Buy they recommended this Roku saying it was the easiest device for streaming. Boy, it sure was and easy to set up too!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    ROKU EXPRESS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE NEW ROKU. SO EASY TO HOOK UP AND USE. GREAT VALUE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! It was super easy to set up and was cheaper than buying a smart tv, it’s a good option if you don’t want to purchase a smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. Makes a dumb tv into a smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We Love Our Roku Express

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We have used ROKU EXPress for several years. We love it. Easy to use. We noticed that the Roku Express needs to be replaced every 2-4 years. I believe the price you pay for Roku and the replacements don't cost much more. Good to go for another few years AND have the latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well on sale just needing a wall plus and ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are learning to use the Roku streaming player. It was very simple to set up and use. The price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, Easy to set up, Simple interface.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku streaming device works well

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister to keep the cost down. This is also the first time she has had a digital device for TV. Apparently some Roku devices had been hacked. As soon as she plugged it in and went through the sequence to start her service, she received a phone call and said she needed to pay $80 for an IP address. Unfortunately she paid it before asking me. We already had the service set up through Xfinity at a cheaper rate than what they offer. An Xfinity technician was there to help and found out that the call did not come from Roku. Well after everything was finalized with the help of Xfinity, the device works great. Only one issue with the wild fires going on, but it was fixed within the hour. So be warned, you should not expect a phone call from Roku when installing the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish setting the Roku Express up was a breeze. Even downloading other apps was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great streaming mobile device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and brand. I’ve been using Roku for over 5 years. Easy to use and the remote is next level. Integrates with a lot of streaming platforms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out of box, it's exactly what you'd expect if you've looked into these types of items. Setup was fine (aside from having to create a roku account) it works just like I needed without having to support amazon or deal with the problems chromecast gave me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking for this kind of device best buy helped me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the Roku. easy to set up and works great. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product and easy to use. Not hard to setup either. Many streaming channels and other features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not go wrong for the price of this item. Does exactly what I needed and works perfectly with my TV. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Roku devices for all my televisions in my home! They are easy and convenient to install and use. I had to upgrade to a newer version only because the older ones didn’t have all the newer apps I needed. A great product at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great TV option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a newer Roku for us, we had it before, we knew what to expect. Great TV option for a very good reasonable price. Greatly recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great savings to avoid huge cable bills.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd time purchasing Roku devices. All of my Smart TVs have their own Roku device in various rooms of my home. The remote and features are very easy to use. I love Roku so much I purchased one for my parents as a Christmas gift and they absolutely love it! Roku allows me to have more options in high quality stream lining channels at a fraction of the price compared to only cable channels. The bonus is you can also watch a lot of free channels that come with Roku. Great value for a great quality streaming device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use. You can add a ton of channels. It was very easy to set up and the cost was low compared to the other devices like this.

    I would recommend this to a friend