Customer Ratings & Reviews
- Model:
- 3960R
- |
- SKU:
- 6513641
Customer reviews
Rating 4.7 out of 5 stars with 8432 reviews
(8,432 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked better than I thought. Unfortunately there are no local channels for mid-Missouri.
I would recommend this to a friendRated 5 out of 5 stars
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Roku. I can watch many different channels and listen to podcasts.
I would recommend this to a friendRated 4 out of 5 stars
love the updates since the last purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the newer Roku (at least since my last purchase five years ago) has allowed for better flow of things. The registering of the device went smoother. The connecting to my wi-fi service went smoother also. I found that this one was just what I wanted.
I would recommend this to a friendRated 5 out of 5 stars
Nice little gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for my daughter she loves it she can't stop talking about it
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it better than cable would rather have it always
I would recommend this to a friendRated 5 out of 5 stars
The Roku Express is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With cable being so expensive and always showing the same movies I wanted to try something different. I must say I’m very satisfied with my purchase
I would recommend this to a friendRated 5 out of 5 stars
Better than we thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really happy with this, the wifi reception in our livingroom is ok nut not great and this still works great.
I would recommend this to a friendRated 5 out of 5 stars
Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, no issues. The wi-fi is approximately 40 feet from the Roku, and the signal comes in very good.
I would recommend this to a friendRated 5 out of 5 stars
good price, good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This provided just what I needed to add several streaming services to my not so smart TV.
I would recommend this to a friendRated 5 out of 5 stars
Roku Express
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using Roku for many years now. No more cable. Got this as an upgrade. Love the feel of the thinner body and soft buttons.
I would recommend this to a friendRated 5 out of 5 stars
Excellent unit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have 5 of these for the TVs in my house. We love the volume controls and the ability to move to of the apps.
I would recommend this to a friendRated 5 out of 5 stars
Love my Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been loving Roku from the beginning, nothing like cutting the cord.If you don't have a Roku you're missing out.
I would recommend this to a friendRated 4 out of 5 stars
Cheaper Roku products were hard to find.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items were on the bottom shelf and pushed to the back so you could not see them. I asked a employee for help, and he found them for me after some difficulty. He was very helpful. only the more expensive Roku products were easy to see,
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Excellent was always the day we were going out there to get your our love you guys have been so world and we wood you so we are praying
I would recommend this to a friendRated 5 out of 5 stars
Streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great streaming device. The HD quality is awesome. There are several apps available to setup your home screen.
I would recommend this to a friendRated 5 out of 5 stars
Absolutely love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents enjoy it without a doubt, no wifi lag, awesome netflix quality, and no device lag whatsoever, totally recommend this product to anyone!
I would recommend this to a friendRated 5 out of 5 stars
More Free TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More options for free TV than other devices that I have used.
I would recommend this to a friendRated 5 out of 5 stars
No More Cable Box Fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got to love the Roku and Comcast app. Cut the fees for a cable box and enjoy Comcast as well as the many other features the Roku offers
I would recommend this to a friendRated 4 out of 5 stars
all in one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice device to cast your streaming movies, also have their own channels for free, my only complaint is the device loose signal once in a while.
I would recommend this to a friendRated 1 out of 5 stars
No AC Power Plug Included
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I probably should have done more homework before buying this Roku unit. I purchased it to upgrade an older HDTV. I don't even know if the unit will power up since it DOES NOT COME WITH AN AC POWER CORD! It only comes with a USB power cable. My older HDTV is not equipped with a USB power outlet and neither does any other component in the system I want to use this with. This Roku is not 4K and can only be used with a standard HDTV. As most TVs are 4K these days, that means that this unit will be install primarily on older HDTVs. A product design that assumes the availability of a USB power outlet on TVs that didn't have that feature yet is a fatal flaw. This means that you have to buy an AC adapter if you want to use this unit. Best Buy does not sell this adapter and the Roku website is sold out. This is my first experience with Roku and it is a complete fail on their part. This is the first time I've ever bought a product that wasn't ready to use right out of the box. Forcing people to have to go back and buy an accessory item just to plug the product into an AC outlet is an unforgivable omission and hassle. My first impression of Roku is that they are a rinky-dink outfit too chinsey to supply what you need for their product to work!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Bill, thanks for taking a moment to share. We're sorry to hear that it didn't work out. We appreciate your feedback. Please know that each Roku player will have different power requirements. The power adapter was removed from the 2022 Roku Express because the player is low power enough to be powered by nearly any TV via the TV's USB port. Removing the power adapter also helps reduce clutter and hanging cords. In the meantime, use a regular power adaptor that you believe works and check it. If you happen to have an issue with your Roku device not powering on, we recommend you visit us online at support.roku.com/contactus to get in touch with chat support.
Thanks!
Roku customer Advocate






