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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8436 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 8,436 reviews
  • Rated 5 out of 5 stars

    Bought this for my girlfriend. She loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend. She loves it. She just has basic cable and WiFi so this gives her a lot more choices with what to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy purchase was a gift for a family member with little experience with electronics but they had no problems operating it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Express

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of renting cable boxes for all my TVs. Would recommend buying a Roku with the TV controls eliminating the need for 2 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Roku with all the free streaming choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!!!!!!!!!!!!!!!!!!!!!☆☆☆☆☆☆☆☆☆☆☆☆

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Roku

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THE ROKU BECAUSE I NEEEDED TO STREAM AN APP NOT AVAILABLE IN MY TV. ITS EASY TO INSTALL AND IS GOOD QUALITY IMAGE AND SOUND.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku TV Challenges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is NOT easy to set up the Roku TV to sync with this device. We STILL cannot get local Hawaii TV channels. The instructions are confusing online and we don't have the prompts that they indicate. We've tried for days a few weeks ago and gave up. We can only watch special channels like Roku, Netflix since we have a Netflix account. I don't recommend purchasing this brand of TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly with my older Samsung television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money savers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was paying to much for cable TV, so I down graded and chose a Roku device and save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roku. I have had firestick previously but I like the roku much better. The buttons on the remote are very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative from Samsung, I believe, was very helpful. We did not know what we needed for streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Roku interface over FireTV. I have a FireTV and bought this Roku device to replace the FireTV interface because I prefer it that much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up and use. Lots of free channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming channels are easy to use. There is content for everyone. A lot of the channels are free, includes some live TV channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My blueray player doesn’t support Disney+, so I opted to buy the Roku. It’s been working wonderfully. The only thing I’m not thrilled with, which is just more of a personal preference, is that it can not be powered down without unplugging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great way to watch tv and free tv and movies!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your looking for a great way to catch your favorite shows on the go, this is it! tons of free content and availability for paid content!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Express is great for the bedroom

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Roku for a while now. Got the Express version for the upstairs bedroom. It is a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good and inexpensive gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a neighbor who is fixing to cut the cord. I will help them when they finally decide to snip-snip.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No AC Power Plug Included

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably should have done more homework before buying this Roku unit. I purchased it to upgrade an older HDTV. I don't even know if the unit will power up since it DOES NOT COME WITH AN AC POWER CORD! It only comes with a USB power cable. My older HDTV is not equipped with a USB power outlet and neither does any other component in the system I want to use this with. This Roku is not 4K and can only be used with a standard HDTV. As most TVs are 4K these days, that means that this unit will be install primarily on older HDTVs. A product design that assumes the availability of a USB power outlet on TVs that didn't have that feature yet is a fatal flaw. This means that you have to buy an AC adapter if you want to use this unit. Best Buy does not sell this adapter and the Roku website is sold out. This is my first experience with Roku and it is a complete fail on their part. This is the first time I've ever bought a product that wasn't ready to use right out of the box. Forcing people to have to go back and buy an accessory item just to plug the product into an AC outlet is an unforgivable omission and hassle. My first impression of Roku is that they are a rinky-dink outfit too chinsey to supply what you need for their product to work!

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Bill, thanks for taking a moment to share. We're sorry to hear that it didn't work out. We appreciate your feedback. Please know that each Roku player will have different power requirements. The power adapter was removed from the 2022 Roku Express because the player is low power enough to be powered by nearly any TV via the TV's USB port. Removing the power adapter also helps reduce clutter and hanging cords. In the meantime, use a regular power adaptor that you believe works and check it. If you happen to have an issue with your Roku device not powering on, we recommend you visit us online at support.roku.com/contactus to get in touch with chat support.
      Thanks!
      Roku customer Advocate roku

  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My In-Laws love it in their kitchen. The tape to hold it is weak from sitting around but it currently is holding. The only problem was it doesn't control Volume on the TV like other Roku's do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy out Roku devices and have them in our family room and bedroom. We love the channels we can get and got rid of cable.

    I would recommend this to a friend