Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • The text on the image is already grouped and correctly written.
  • The easy way to stream HD: 1. 2. 3. High definition. Fast picture. Wi-Fi. Simple setup. + 7. L. OK. Bismark. Puemwut+ > A G = NETFLIX +1. ROKU. Roku Channel shortcut buttons may vary.
  • Premium HDMI Cable Included: 5V 1A HAMI RESET HOM SE R Back
  • The text on the image is grouped and corrected as follows: Includes Roku Standard Remote (No TV controls) App shortcut buttons may vary.
  • What's in the box: 1. Roku Removable adhesive strip 2. Roku Express streaming player 3. Two AAA batteries 4. Roku Simple Remote 5. USB Power Cable 6. High Speed HDMI Cable 7. Power adaptor (not required for use) Instructions: 1. Plug USB into your TV to power on.
  • A perfect fit for any smart home. Works with Roku. Works with Apple AirPlay. Works with Apple Home. Works with Alexa. Works with Google Home. Apple and AirPlay are trademarks of Apple Inc. registered in the U.S. and other countries and regions. The Works with Apple Home badge is a trademark of Apple Inc. Amazon Alexa and all related logos are trademarks of Amazon.com Inc. or its affiliates. Alexa-enabled devices are required to work with Alexa. Google and Google Home are trademarks of Google LLC. Third-party features and services may be subject to change or removal without notice. Only supports English language.
  • The text on the image is already grouped and correctly written.

Roku - Express | Streaming Media Player with Standard Remote (no TV controls) - Black

Model:
3960R
SKU:
6513641
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 8439 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 8,439 reviews

  • Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this specific streaming device for years and never have I had a issue. Highly recommend it.

    I would recommend this to a friend

  • Great product for the price

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for the price. Needs to be rebooted roughly once a month but it’s easy and quick to do.

    I would recommend this to a friend

  • fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best video streaming device ; very much satisfied and happy

    I would recommend this to a friend

  • Roku express

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Good deal. & Portable. I would recommend.. instead of the bigger ones unless you need more space.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than to be paying fees on cable boxes and more choices and free to download any streaming channels.

    I would recommend this to a friend

  • Nice upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an improvement over my old Roku and allows more apps.

    I would recommend this to a friend

  • Great product for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased mostly for streaming live tv from iPhone. Works great! Tons of apps.

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already have a roku and I needed another one for my other TV. Which this is a more updated model love it.

    I would recommend this to a friend

  • Roku

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for streaming. This model uses IR and has no headphone jack but works for me.

    I would recommend this to a friend

  • For Old TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 09 TV has now been upgraded, it has joined the hive.

    I would recommend this to a friend

  • 2nd one Purchased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the 1st one so much, that I purchased a 2nd one and gave it to a friend to use, and she LOVES it.

    I would recommend this to a friend

  • Roku media player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used so far thereofore cannot comment on ease of use or installation

    I would recommend this to a friend

  • roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my dad. He is still debating on it. LOL.

    I would recommend this to a friend

  • Nice streaming device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to run the xfinity beta app so we can watch live tv over this using our comcast account. Pretty cool!

    I would recommend this to a friend

  • Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the roku stick to get rid of my com cast Box and is pretty decent you have To have a little more patience using this verse a cable Box but it will save you paying extra on your cable bill

    I would recommend this to a friend

  • Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer model interact better than my older model. Its faster and more responsive with remote commands.

    I would recommend this to a friend

  • Helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitly reccomend!!! I had a few questions & they were able to answer.

    I would recommend this to a friend

  • Love Roku

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku never lets down. This device may be small but it's all the entertainment you could ever want. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Fire stick

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to program no bulky box just wish the spectrum app could be installed I had to buy a Ruku stick just for the Spetrum app

    I would recommend this to a friend

  • Upgrade your internet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device if you have unlimited data internet or just watch a few hours of tv a month.

    I would recommend this to a friend
Page 351, Showing 7,001-7,020 of 8,439 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.