Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Cut the Cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed and delivers the options we were looking for.
I would recommend this to a friendNice roku.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Fast to respond to inputs Roku is the best for streaming
I would recommend this to a friendPapichulo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I can get all the channels free. Will recommend
I would recommend this to a friendWonderful product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cost effective. Works perfectly. Exactly what I needed to make my TV a smart TV.
I would recommend this to a friendEasy to hook up. No support at all for tech probs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from FAQS, neither Best Buy nor Roku provide any support for this piece of equipment. What's the point of selling inexpensive equipment without providing any support or allowing free returns? When we finish streaming, we change the Input back to cable, but hitting any button on the cable remote shoots us back into streaming. The only way to stop this is to disconnect the Roku. Unless we want to try buying another one, we have no options, because there's no support.
No, I would not recommend this to a friendAs advertised!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, it's a Roku. They make solid products!
I would recommend this to a friendBest Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have one for my house connected to my projector do I got one for mom.
I would recommend this to a friendBetter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this format better than the fire stick. It’s a lot more user friendly
I would recommend this to a friend- Pros mentioned:Ease of use
restart by itself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that is practical, and i could use it on an old tv. But while using it out of nowhere it restarts by itself.
No, I would not recommend this to a friend easy and simple to use and
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions are clear and concise. Great option included with the Roku stick
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these devices that I purchased. Thanks for the wonderful crib side pick up.
I would recommend this to a friendYou lile that
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a marvelous concept right here keeps me up for hours
I would recommend this to a friendSmart for a small price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved over the 2018 express model. Responsive, less buffering.
I would recommend this to a friendRoku Media player
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery, easy to hook up. Great price. Would recommend to others.
I would recommend this to a friendNice design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save money on renting boxes from your cable provider. EZ hookup and set up.
I would recommend this to a friendNew Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku unit has some odd quirks. The customer service has not able to help.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Jim, thanks for sharing with us. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
roko
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed the roko because of being able to watch a lot of movies
I would recommend this to a friendExcellent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Roku I bought. I’m very satisfied with my purchase! Thank you
I would recommend this to a friend- Cons mentioned:Remote control
REmote does not control TV Volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item since this roku remote would not control the TV volume. Bought a Roku stick instead.
No, I would not recommend this to a friend These devices are great and inexpensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I really like with them is they can run so many apps including Spectrum TV app
I would recommend this to a friend