Customer Ratings & Reviews
- Model:
- 3960R
- |
- SKU:
- 6513641
Customer reviews
Rating 4.7 out of 5 stars with 8432 reviews
(8,432 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Cable box replaced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by a Xfinity rep that I could lower my bill by replacing my cable boxes with a Roku device. I wish I would have known about this years ago.
I would recommend this to a friendRated 5 out of 5 stars
Great way to watch tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku has plenty to see without having to subscribe to a cable network.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it................................... ... .
I would recommend this to a friendRated 5 out of 5 stars
This Roku is great to have, easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You do not have to pay anything or give any Credit Card Info to Setup
I would recommend this to a friendRated 5 out of 5 stars
Love my little Roku.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great upgrade from the old Roku I’ve used for years.
I would recommend this to a friendRated 5 out of 5 stars
Cheap and simple!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best entry level streamer. Roku's search feature is the best
I would recommend this to a friendRated 3 out of 5 stars
Works, poorly, but works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product specifically to get HBO Max. My 2014 Samsung smart TV was too old to load the HBO app. I did not look at the Roku upgraded products because my TV only displays 1080p. This device displays "snow" - type interference on the image for HBO Max. Not satisfactory, but in reading the reviews this is a common issue. It also frequency buffers the stream and sometimes resets the stream, also apparently common.
No, I would not recommend this to a friendRated 5 out of 5 stars
Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Representative was helpful and got what I need. Would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku Express boots up very quickly and works very well in my house.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and dependability. Would definitely recommend.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The girl that waited on me was great. Gave me info that I would not have known. Very professional.
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family is using these in place of our Xfinity cable boxes
I would recommend this to a friendRated 4 out of 5 stars
Great streaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this one, is good for the price. The only problem is that if you have an apple tv plus subscription, that apple app almost never works on roku.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this Good movies and good shows I would recommend it
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. I got it for my sister for Xmas and she loves it.
I would recommend this to a friendRated 5 out of 5 stars
I bought it but returned
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it but returned since found out my other purchase came with it
I would recommend this to a friendRated 5 out of 5 stars
Roku is the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a fire stick and a roku to 2 rokus! They are so much better!
I would recommend this to a friendRated 5 out of 5 stars
Creative device for TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Creative device for TVs Really amazed how technology has come so far
I would recommend this to a friendRated 4 out of 5 stars
Second Roku for TV room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as great ( but still good) as our Roku with wifi boost. Most problems are probably from our crummy wifi.
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but no longer is compatible with spectrum tv.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate






