Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Roku stick without power button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really disappointed with the remote control because it DOES NOT have a power button on it.. I have to unplug the roku stick after I’m done watching T.V. everytime which is a huge inconvenience. Had I known before, I would have NEVER purchased it... I should return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ray! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
We hope you're enjoying your new Roku player. Happy Streaming!
Roku Customer Advocate
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to access Spectrum package on a non-smart TV.
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the curbside service!! You rock! Great service!
I would recommend this to a friendCompact and affordable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for use with a smaller or mid-sized television. Reliable and connects easily
I would recommend this to a friendIt's just fine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a few options to have at this price point, and this is nothing special
I would recommend this to a friendGreat value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and great value............ bbb
I would recommend this to a friendNot my favorite
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a streaming device it isn't terrible. But compared to others, the interface is more difficult to use, and less user friendly (especially for older people). I bought it as an inexpensive option, and honestly am not a fan. If you're looking for a quick cheap streaming device, this is ok - otherwise I'd suggest going with something else.
No, I would not recommend this to a friendExcellent reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace one i have had for several years after a lightning strike got its predecessor, my TV and Direct TV box.
I would recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. My sister is so happy with them
I would recommend this to a friendIt is good enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good resource for basic things, sometimes gets stuck, but it is good enough
I would recommend this to a friendGreat Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku works as described at a very reasonable price
I would recommend this to a friendRoku is all that
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for my Roku I love all the movie apps on there
I would recommend this to a friendI love my Roku
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.turned an old TV into a modern TV with this product
I would recommend this to a friendReally wanted this to work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, but only because I need one that would control my TV's on, off, and volume. This model does not.
I would recommend this to a friend- Pros mentioned:Ease of use
Perfect for what I needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this roku for my parents, and it is so easy to use and set up! It was perfect for streaming services and exactly what I needed.
I would recommend this to a friend Set up was easy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two and liked it so much, I bought another one.
I would recommend this to a friendDoes a good job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. There have been some audio issues and screen freezes that we have not resolved yet but overall good product
I would recommend this to a friendInexpensive, simple interface streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 1080p television, this is an economical streaming device. The user interface is straight forward.
I would recommend this to a friendIts easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of channels and free stuff for my son to watch.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Recommended 100%. It arrived on time
I would recommend this to a friend