Customer Ratings & Reviews
- Model:
- 3960R
- |
- SKU:
- 6513641
Customer reviews
Rating 4.7 out of 5 stars with 8432 reviews
(8,432 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Inexpensive, simple interface streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 1080p television, this is an economical streaming device. The user interface is straight forward.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Roku stick without power button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really disappointed with the remote control because it DOES NOT have a power button on it.. I have to unplug the roku stick after I’m done watching T.V. everytime which is a huge inconvenience. Had I known before, I would have NEVER purchased it... I should return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ray! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
We hope you're enjoying your new Roku player. Happy Streaming!
Roku Customer Advocate
Rated 4 out of 5 stars
Really wanted this to work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, but only because I need one that would control my TV's on, off, and volume. This model does not.
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the curbside service!! You rock! Great service!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. My sister is so happy with them
I would recommend this to a friendRated 4 out of 5 stars
Excellent reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace one i have had for several years after a lightning strike got its predecessor, my TV and Direct TV box.
I would recommend this to a friendRated 5 out of 5 stars
I love my Roku
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.turned an old TV into a modern TV with this product
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku works as described at a very reasonable price
I would recommend this to a friendRated 5 out of 5 stars
Roku is all that
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for my Roku I love all the movie apps on there
I would recommend this to a friendRated 4 out of 5 stars
No power button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as ecpected but pay little more for the one w power button... just easier.
I would recommend this to a friendRated 5 out of 5 stars
Set up was easy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two and liked it so much, I bought another one.
I would recommend this to a friendRated 4 out of 5 stars
Does a good job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. There have been some audio issues and screen freezes that we have not resolved yet but overall good product
I would recommend this to a friendRated 5 out of 5 stars
Its easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of channels and free stuff for my son to watch.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok only problem is the remote doesn’t have power and volume button
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for your feedback. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
We hope you continue to enjoy your new Roku player.
Happy Streaming!
Roku Customer Advocate
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Recommended 100%. It arrived on time
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and customer service at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to start up my xfinity stream app
I would recommend this to a friendRated 5 out of 5 stars
Best roku good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku it was best service for smart tv I like is roku
I would recommend this to a friendRated 5 out of 5 stars
save on cable box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a way to return Xfinity box and save $5 a month.
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for my tv. Lots of apps and channels. Great buy
I would recommend this to a friend






