Customer Ratings & Reviews
- Model:
- 3960R
- |
- SKU:
- 6513641
Customer reviews
Rating 4.7 out of 5 stars with 8439 reviews
(8,439 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good but I would spend the extra money next time to buy the premiere for user friendly interface
No, I would not recommend this to a friendRated 5 out of 5 stars
Great item for dtreaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is a must have for advancing your TVs channels.
I would recommend this to a friendRated 5 out of 5 stars
Very easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Lots of channels that I didn’t expect
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product ...really enjoying it. Have 3 of them
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Bad at Hotels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal and cheap price. OS is glitchy and hotel use is a nightmare!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Easy for seniors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for elderly parent, she is enjoying it.
I would recommend this to a friendRated 5 out of 5 stars
works perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use a lot of apps on roku and everything works super.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Avoiding expensive cable bills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as well as expected. I but it for a friend of the family. It took less than 20 minutes for to start watching tv.
I would recommend this to a friend Rated 4 out of 5 stars
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an upgrade my older model didn’t support Hulu anymore. Wished the cords where a little longer but works great
I would recommend this to a friendRated 2 out of 5 stars
"Old"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if I have installed it correctly. Was going to try streaming & Spectrum couldn't get it or I couldn't > have given Spectrum back their box! Guess the next step is to purchase an antenna & attach it to tge "smart" tv as I'm so frustrated with the cost of Spectrum vs what you get that I turned of tv part. Will see what bill looks like... Most of the issue is I am not nor do I feel comfortable with all the technology AND I have no one to walk me through or setup.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi, Judy. Help has arrived! We are pleased to offer our assistance with the activation and setup of Hi, @Judy. Help has arrived! We would like to learn more about your experience. Please contact our support team for further assessment on this matter at support.roku.com/contactus to contact our experienced support team. We appreciate your feedback and look forward to collaborating with you.
We're always ready to help!
Roku Customer Advocate
Rated 4 out of 5 stars
It's a good product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves the purpose of not paying for cable. It has a lot of old school programming that children should be watching.
I would recommend this to a friendRated 4 out of 5 stars
Happy birthday
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son he was very happy to have this ticket as a gift so I am was happy to purchase
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gooooooooooooooooooooooooooooooooooooooooooooooood
I would recommend this to a friendRated 4 out of 5 stars
Does what it should
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works just fine, but doesn't turn TV on when you select a streaming button like the TV with Roku built in.
I would recommend this to a friendRated 4 out of 5 stars
Survey for ROKU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ROKU worked as it should. The HDMI cable fit, but it was the wrong cable for my TV.
I would recommend this to a friendRated 4 out of 5 stars
Ifu ned a stemng device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid & reliable. Does have a compatibility issue with Spectrum DVR app.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good roku
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses the WiFi signal often. Works great otherwise. Easy to use
I would recommend this to a friend Rated 4 out of 5 stars
Very Basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very basic Roku. I'm using it on a seldom used tv, but for that it does what it needs to do.
I would recommend this to a friendRated 4 out of 5 stars
Fulfills basic needs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our fourth ROKU device. Basic functions for our den TV that we don't use that often.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Michelle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, loved the price and it is very simple to install and use
I would recommend this to a friend






