Customer Ratings & Reviews
- Model:
- 3960R
- |
- SKU:
- 6513641
Customer reviews
Rating 4.7 out of 5 stars with 8432 reviews
(8,432 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Roku Express
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit except it allows you to turn the TV off but not turn it on.
I would recommend this to a friendRated 3 out of 5 stars
Doesn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this remote specifically for my tv. Will not connect to be able to use. Followed all directions and bought a protection plan. Geek Squad said " It would cost $100 to come out to the house to connect it" My tv warranty expired in April but that has nothing to do with the new remote. I'm very upset.
No, I would not recommend this to a friendRated 4 out of 5 stars
Roku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for access to Netflix and Hulu-we have one on ever television.
I would recommend this to a friendRated 4 out of 5 stars
Working well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working very well. I have no complaint at the current moment.
I would recommend this to a friendRated 4 out of 5 stars
Great stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great item that has allowed me to watch many new movies!
I would recommend this to a friendRated 3 out of 5 stars
ROKU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like having ROKU, but I don’t like having to use 2 tv controls. I would prefer to have numbers to select and to have the ability to switch channels back and forth
I would recommend this to a friendRated 4 out of 5 stars
Good for purpose of purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift. They were happy with the results in which it was purchased for
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great item but the WiFi needs to be stronger
I would recommend this to a friendRated 4 out of 5 stars
Easy set up...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just wish it had headphone plug... Otherwise, it's a Roku - what's not to love?
I would recommend this to a friendRated 4 out of 5 stars
Not Cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item, still trying to figure out how channels work
I would recommend this to a friendRated 3 out of 5 stars
Straight Roku
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No tv control so you will still need to use your tv remote to have power and volume functions. Also, you don't get a power block to plug it in. Get the Google Tv for the same price and get a complete setup.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we'd like to offer a few tips to help! While the simple remote is a great option for many users, we offer many options in our product lineup—the Enhanced Voice Remote is included with the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, Ultra, or as a stand-alone accessory. Your feedback around the power block/adapter is very important to us and we'll certainly forward it to our product team. Thanks again and Happy Streaming! -Roku Customer Advocate
Rated 4 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So fat so good with this device and my wifecis loving Disney plus.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the product. It had everything I was looking for
I would recommend this to a friend Rated 3 out of 5 stars
ROKU customer service stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid extra for this unit and it wasn't compatible with my tv it doesn't turn it on and off and do the volume like advertised. I called customer service at ROKU and you might as well just throw it against the wall you would have just as much success ... they really don't care at all.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love my roku. The usb cord could be longer.
I would recommend this to a friendRated 4 out of 5 stars
Better than a fire stick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Lots options. Smooth flowing and good internet connection.
I would recommend this to a friendRated 4 out of 5 stars
Works well, needed a little techy asst.to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One store supervisor was very knowledgeable and helpful. Thank you
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just you're standard Roku stick. Best buy had these the cheapest around.
I would recommend this to a friend Rated 4 out of 5 stars
Simple interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but doesnt have the nice features of the microphone or keyboard
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work with the tv only the stick. a little disappointing
No, I would not recommend this to a friend






